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AT&T 974 Small Business System Speakerphone with Intercom and Caller ID/Call Waiting (Titanium Blue) | List Price: $129.99
Discount Price: Too low to display
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Brand: AT&T
Binding: Electronics
Release Date: 2005-04-01
Features: - Page, Intercom and Call Transfer Between Stations
- Mix & Match with AT&T Models 945 and 984
- 200 Name/Number Directory
Great Phones [Posted on 2007-08-14]
These are great phones and easy to setup. Would be good for any small business! I recieved them in a timely fashion and no hassels what so ever.
AT&T 974 phone [Posted on 2007-12-12]
I bought 3 of these. I did my homework in reading all the reviews and still chose this phone as it was the only one at a reasonable price that would do what I thought I wanted it to do.
First - The color - "ick" - I guess I thought it meant a *dark* charcoal gray/blue but it is more of a *light* gray/blue. It certainly does not match anything in an office setting, but I'm more concerned with the function than the color.
Second - The function - The handset if comfortable to hold but you need to make sure it is exactly on your ear and mouth or you lose the quality. I like to hold the phone cradled in my neck freeing both hands to work while talking but that isn't possible as you lose the sound quality. I know .. use a headset, but I don't.
I have one in the home office and one in the kitchen. If I answer in the office and someone leaves the office to get the extension in the kitchen, they cannot answer it until you put yours on *hold* or you transfer the call to that extension, the same goes if it is a phone that is "not" a compatible phone. It seems you have to put it on hold in order to release it to someone on another phone.
The intercom feature works good. The third phone is in another building. I can intercom to that extension phone instead of walking across the parking lot and instead of using one line to call another line thus tying up two phone lines. I have not tried the call transfer yet but I assume it works okay.
I checked room monitor just for the fun of it. I don't really need this and it probably could be interpreted as an invasion of privacy. But I can sit in the home office and turn on room monitor in the other building and listen to see if the Employees are playing around instead of working, or if they are "talking about me" ha ha. This feature to me seems to be a waste. I would much rather that AT&T put music on the hold button. I put someone on hold for over a minute just to test the feature. They said it was dead silence while they were on hold. I heard the 30 second reminder beep.
It is unfortunate that there is no compatible cordless phone. When I intercom or transfer a call to the extension in the other building, they have to RUN across the building to answer the call. It would be nice to have a portable to carry to answer the intercom.
I would have given 4 stars for the operation of the system, but I'm giving 3 stars for the no music on hold and no compatible cordless phone for intercom and transfer.
I could not even consider giving 5 stars because of the quality of the handset.
Works ok....except for the speakerphone [Posted on 2008-02-22]
I bought five of these for small business use. We like to use speakerphones a lot. Since sound does not typically pick up well from even a couple feet away I plan on sending them back once I find an alternative. Sometimes it does pick up ok, although faintly for the person on the other end of the line. Other times, then report that my voice is not only faint, but also cutting in and out.
The speaker itself does not put out sounds in very good quality. You will turn up the volume trying to hear better and it will become distorted, like a cell phone speakerphone. So not recommended if you plan on using the speakerphone a lot.
Excellent small business phone [Posted on 2008-03-11]
This phone is great for our 6 person business. Four of our employees work in our upstairs office space, and two of us are on the lower level. We have particularly enjoyed the intercom feature which allows us to interface without yelling up and down the stairwell! A great price for a great product!
Problems with speaker phone [Posted on 2008-03-29]
We have had continuous problems with this phone. We bought the phone initially because we wanted a phone with a good speaker phone option. However, the speaker is giving us many problems. If we make a phone call using the speaker phone, the person on the other end does not hear our voice. We must pick up the handset before the other party can hear us. I wrote to Amazon and explained the problem and they immediately exchanged the phone for a new one. Unfortunately, the same thing is happening now with the new phone too. At first I thought this may have something to do with the phone service, so I called the phone service in - but they verified it is not the service. If you are buying this phone for the speaker phone, stay away!!
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