Adobe Acrobat Pro Extended 9 Upgrade

List Price: $229.00 Discount Price: $209.99

Features:

• Deliver the richest, most engaging PDF communications anytime, anywhere
• Unify the widest range of content--including documents, spreadsheets, e-mail, images, video, 3D, and maps--in a single compressed and organized PDF Portfolio
• Collaborate through shared document reviews, help protect and control sensitive information--quickly gain the input you need to efficiently develop and complete work
• Simplify the creation and completion of forms to efficiently analyze and use data
• Includes Adobe Presenter for rich-media presentations, video-to-Flash conversion, advanced geospatial collaboration with PDF maps

Customer Reviews:

Cannot upgrade directly from Acrobat 9 Standard [Posted on 2008-07-20]
Only after ordering and receiving the Acrobat Pro Extended Upgrade did I discover (sticker on outside of box) that it is only an upgrade from previous Acrobat Pro versions. To upgrade from a previous Acrobat Standard version one has to first purchase the Acrobat Pro version upgrade, then purchase the Acrobat Pro Extended upgrade.

Unless I'm missing something, this information is not present on the Amazon site and as far as I can tell was only added to the Adobe Acrobat site recently.

The only reason I purchased the Pro Extended was at the suggestion of Adobe Acrobat technical support to regain some functionality that Adobe removed from Acrobat Standard after version 5. Of course they did not mention that I would have to pay for two upgrades.

Hopefully Amazon will make this clear in their description of this product upgrade, although one would presume that Adobe should have supplied them with this information.

watch your upgrade path [Posted on 2008-08-06]
Adobe Customer Service surprised me by telling me, after taking my money, that upgrading version of acrobat in Creative Suite is not a valid path for this upgrade.
So if you have many copies of Creative Suite 2 -- the only legal way to obtain an upgrade for Acrobat is to upgrade your entire Creative Suite package.

Adobe gone wrong [Posted on 2008-09-22]
Adobe Acrobat Pro Extended 9 Upgrade for Windows

After 3 hours on Adobe's support hotline, being ping ponged between India and the US and back, Adobe admitted to a run of incorrect utility discs in the windows boxes. Adobe incorrectly inserted UNIX 3D capture utility discs in the Windows boxes. They would not make good on this (they would not send me the correct utility disc) because they said "Amazon is not an authorized retailer for Adobe".

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