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Artixscan M1 Flatbed & Film Scanner 4800 Dpi | List Price: $717.99
Discount Price: Too low to display
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Brand: Microtek
Binding: Electronics
Warranty: 1 year warranty
Features: - SCANNER, ARTIXSCAN M1, 16 BIT,
Difficult with Windows Vista [Posted on 2008-01-01]
I'm disappointed with this scanner. I initially installed the drivers on a PC using Windows XP - seemed to work fine, though it is somewhat slow and noisy - lots of clunks and whirrs as it goes about its business. I subsequently installed on a new PC running Vista Home Premium - scanner generated nothing but a black screen - reinstalled in safe mode and that seemed to fix the problem, however Microtek's color calibration software does not function properly with Vista - it starts up, but quits before you can finish the profile. Microtek support? Zilch. They don't even get back to you.
Microtek includes a copy of Lasersoft's Silverfast SE Plus, a nice scanner utility program that can be used as an alternative to Microtek's scanner software. It is Vista compatible, but it does not include calibration capability.
Bottom line, if you're running Windows Vista and need a scanner that can be accurately calibrated, avoid the frustration you'll have with this unit and with Microtek's non-existent support - look elsewhere.
Not what I hoped for. [Posted on 2008-01-02]
I was surprised at the amount of dust inside the scanner on the bottom of
the platen glass. No way to clean it.
Microtek does not sale a replacement lamp if yours burns out but will offer you a discounted price on a new scanner. In other words this
scanner is not repairable.\Reply from Microtek below.
Hello Customer,
Microtek does not sale a replacement lamp for the scanner. If the lamp goes out within the warranty period Microtek will replace the scanner. However, if the scanner is out of warranty, Microtek does not sale a replacement and the customer will be offered a new scanner at a discounted price.
One last point. I never knew a scanner could be this slow. It's like watching paint dry but less exciting.
I'm sorry I made the mistake of buying a Microtek product.
Great Buy [Posted on 2008-01-18]
This product is amazing. We have boxes and boxes of old slides, and converting them to digital images has been so easy and the end product is fantastic.
Scan Finder Loads at startup [Posted on 2008-03-15]
I have a Microtek scanner and just downloaded the latest drivers. It turns out Microtek wants a program called Scan Finder to load at every start-up, and there is no way to disable this. The product works satisfactorily, but for my money, I will purchase something else. Something that doesn't create such a nuisance, and isn't so invasive.
Microtek sucks!!!!! It should be moved to 1 Star now [Posted on 2008-04-24]
Microtek's M1 is the worst scanner I've used. The 1st one I bought worked great for the 1st set of slides I did. Then, a couple months later, the 2nd set didn't scan the colors correctly by a long shot.
Soooo, they had me pay to send it back so they could send me another one...which turned out to be WORSE! It wouldn't even come on at first. The lights flickered on, then went off quickly. And, even though I put the tray & slide tray in correctly, when I pulled it out, the slide tray fell into the scanner -- ??? Still can't figure that one out. So, the slide I had in it and the tray had to be jimmied out -- which scratched my slide!!!!!!
I'm thoroughly pissed and am sending it back. I'll stick with well known companies like Nikon or Epson.
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