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BenQ PB8250 DLP Projector | List Price: $5,023.76
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Brand: BenQ
Binding: Electronics
Warranty: 3 years warranty
POOR Customer Service [Posted on 2006-02-27]
We started with a PB8200. After less than 2 weeks, it died. BenQ immediately replaced it with an "upgraded" PB8250. (Apparently, they had MANY problems with the 8200 model). Well, something went wrong with the motor in our 8250 around Christmas time and it became very noisy. We sent it in to BenQ January 29. It has been in the shop for a month now! This is inexcusable, considering they advertise a warranty that guarantees a replacement within 48 hours if there are problems in the first year. (Thank goodness this projector is for home use, not running a business!) In a nutshell, we are disappointed that TWO BenQ projectors have failed us in less than a year AND we have received poor customer service. FYI - Picture quality was great when it was working.
Solid performer [Posted on 2007-08-17]
I purchased two of these projectors two years ago. They have worked very well for us, using each on a 6'x8' screen. At that size they are not dazzling bright, but very usable in a lit room. They have been very reliable. The one we use more (now has 1000 hours on it) complained that its air filter needed cleaning, but still worked fine.
The one annoying thing about this model is that the only way to switch inputs is to put up with a blue screen while it rotates through all the inputs (there are about a half dozen). If you switch to a second input, and then back, you see all six inputs. If you have more than two signals coming in, it gets worse, because you have to wait until it finds a signal you don't want, displays the picture, and then press the 'Source' button on the remote TWICE before it starts looking for another input.
I would buy this unit again.
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