Brother MFC-5100c Multifunction

List Price: $229.99

Features:

• All-in-one print, scan, copy, fax solution for your office
• Prints 10 pages per minute in monochrome, 8 ppm color
• 2,400 x 1,200 dpi print resolution
• 9,600 x 9,600 dpi scan resolution
• Quick Scan function scans page in 3 seconds

Customer Reviews:

Error 41 [Posted on 2006-11-27]
Dreaded error code 41 and I have no way to do anything. This MFC is a total piece of junk and I rue the day I was stupid enough to buy it.
In some ways I am happy it died because now I will go out and buy a decent machine from a reliable company that cares about their customers and their image.
GOOD BYE Brother. May your stock drop to zero and your rip-off company go down the tubes.

Machine Error 41 is "kiss of death" [Posted on 2007-02-22]
I have consistently had problems with my 5100c since purchase. The color prints (especially photo quality) are ALWAYS lackluster and NEVER appear balanced with perpetual grain and mixed colors. I resigned ultimately to using it for occassional black/white copies and printing since the colors (even when I didn't print color) would dry up quickly, especially Magenta. At last, (and, of course, only after just purchasing new color cartridges) I suffered the dreaded "Error 41". What kind of machine tells you to "Unplug and call Brother". I did a quick google search to try to remedy the problem at home and found a fountainhead of disgust with this machine and a majority of all other BROTHER products from thousands of other purchasers. There is no way around the error except ponying up to buy a new printerhead (at basically the price of the printer new) or begging/pleading to have Brother replace it for you. It's a piece of (fill in the blank), and now I have the excuse to drop it from my rooftop. Don't buy this machine or other Brother products if you know what's best for you.

Number One In Paper Jamming [Posted on 2007-03-29]
i have never owned a printer that jammed so much in my life.
photo quality is good, but S L O W and you MUST babysit the paper feed.
brother really lost credibility with this one ....

Brother MFC - 5100c Malfunction [Posted on 2007-04-11]
Printer was not heavily used but still consumed large quantities of ink. Print quality was satisfactory to begin with but deteriorated within the year. Head cleaning did not help correct the problem. I was advised by brother to replace the ink cartridges which I did. This did not resolve the problem and I began receiving the dreaded error 41 code. Upon calling brother I was informed the print head was likely bad and that the printer was out of warranty. I was given the name and # of two service reps each of which indicated this had been a common problem. I was quoted head replacement at $150 - $200. Needless to say I now have a somewhat expensive boat anchor. No more brother products for me!

regret the purchase [Posted on 2007-05-04]
A waste of money. I should have known better than to buy an inkjet printer. The quality is terrible.

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