Checksoft 2007 Premier

List Price: $69.99 Discount Price: $39.99

Features:

• NEW! Create Check Drafts for Instant Deposit
• NEW! Process Credit Card Payments
• NEW! Multi-user capability
• Manage Purchase Orders & Inventory
• Import Online Bank Data

Customer Reviews:

Talk to Your Bank Before You Buy [Posted on 2007-06-22]
So your bank will accept a non-standard, non-MICR encoded check? Great! Are you also going to check with the banks of every company and person to whom you are going to send these checks? How about the interim banks that often handle financial instruments between your bank and your recipient's bank? You can use Checksoft 2007 Premier to develop beautiful, graphically-alive checks. You can print them on any good-quality printer. But don't be surprised if banks begin to charge you a fee for processing these checks which do not pass automatic MICR scanning and security checks. The Checksoft solution to this, which they downplay any need for anyway, is to get MICR toner. The problem? You must have a common, major-brand-name monochrome laser printer to find MICR toner for it and your color-graphic check design is now useless -- you must print in black only. The check designer program does not give you the option of two-step printing, i.e. printing only the MICR account information with your MICR laser printer and the rest of the check on your color printer with only your graphics design. It all has to print together or not at all. So ... just be aware of the very real limitations to what is being claimed by Avanquest in regard to OCR (optical character read) check processing. You may very well find yourself paying the bank, and enduring unhappy phone calls from them, to use this program.

Really, Really Bad Customer Service [Posted on 2008-02-26]
My story:

For some reason my software stopped printing. No change in my accounting software so I thought maybe a corrupted file. I go to Avanquest website to see if there is any help. Web site has someone with the same problem, but I get an error on the web site when I try to get into the answer to this person's problems. Not all of the forum answers are unavailable to me, just this one.

I then, as instructed, send an email explaining problem, give my OS, error message, RAM, free harddrive space and my father's Zodiac sign. OK the Zodiac sign is a joke-- I need a laugh right now. I get an auto response and a promise of an answer within 1 business day. At least 2 business days later I call the number in the auto response email. I sit on hold for 30+ minutes. A tech finally answers me and I learn for the first time that my software is no longer supported. I can get help from the forums or from their Yahoo or Google groups.

By this time I want nothing more to do with Avanquest. I am now going out to buy another software package because I have to have it today. My bookkeeper is acting like she is going to start biting the head off bunnies if I don't do something NOW. I WILL NOT BUY ANOTHER AVANQUEST PRODUCT for as long as I remember how mad I am at them right now. And I have a very long memory-- right, Ford-- you remember the last car I bought from you, that 1979 mustang I bought new that barely made it to 30,000 miles.

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