Compaq Presario 1510US - P4 2.2 GHz - RAM 512 MB - HDD 40 GB - CD-RW / DVD - Mobility Radeon - Win XP Home - 15" TFT 1024 x 768 ( XGA )

Customer Reviews:

Think about it before you buy! [Posted on 2003-08-30]
Please do not buy this laptop! It's noisy with the fan always on plus I find that the computer is always burning. I have some major problems with games that need 2KB or more with the computer always shutting down after I leave it on for a 1 hour and 30 mins. It also weights a lot with is ok with me but with the battery only lasting 45mins its unbearable. I can't even see one very short Walt Disney movie on the plane. But there are some good things about this computer. The screen display is great and it has a great keyboard but for everything else I don't think it's worth much.

Definitely stay away from this machine [Posted on 2004-06-22]
I have the same problem with overheating...my system shuts down after about 1 1/2 hours. It began doing this shortly after the warranty expired, so Compaq support kindly told me to take the laptop to one of their authorized service centers. I've also begun experiencing problems with the screen. If the lid moves while I am using the system the screen fades or blanks out. I was told that small "feature" could be up to $700 to repair.

Wonderful. Thanks, Compaq.

Completely OUTRAGED and FRUSTRATED at this Compaq MISTAKE [Posted on 2004-06-26]
This laptop has cost me more time and caused me more frustration than ANY computer I've ever owned. I am a high-level IT consultant and a student, someone who depends heavily on a tool that is not only powerful but RELIABLE. I invested in this laptop in summer 2002, and for the first few months it was like driving a Benz. Fast, powerful, robust with features and specifications that rivaled units that cost twice as much. Now I know why this machine cost less than others. Now every time I look at it I'm reminded of my TERRIBLE decision, and since I can't afford to drop another $2000 (on a Dell like I should have done to begin with) I'm stuck with it. I bought this unit because in my line of work Compaq has always been a name that carries with it a peace of mind. Compaq fileservers boast a benchmark of quality and dependability, something that I trusted Compaq to deliver in my Presario 1510US laptop. Boy was I wrong. Words cannot describe how disgusted I am at this LEMON of a computer, and how outraged I am at the way Compaq treats me after all the years of loyalty and business I brought them.

This laptop is WORTHLESS JUNK. Every time I do anything GPU or CPU intensive it shuts itself off and I lose anything I haven't saved. I've had it repaired twice now, under my $500 Best Buy extended warranty that was supposed to REPLACE (that was the whole sales pitch) a faulty unit. Needless to say they laughed at me, when I suggested replacing it after the second 1-month long mail-in repair service. They just want to keep fixing it, or so they call it. Every time it gets "fixed" it comes back from MicroMedics with cosmetic damage and things don't quite fit the same way. My screen falls open and closed now, as an example. Seems like just when the 1-year warranty from Compaq ran out, this computer started falling apart. My CD-R will not burn CDs (error message during burn), my volume UP button just smashed down into the panel, the fan howls away yet is still unable to cool properly, the battery life is pathetic (under 40 minutes), and it seems like I'm about to go on hard drive number three.

All of this said, I am not hard on this unit. It is always in its case, I use it only when I travel or go to class, I'm gentle with it and I keep it pristinely clean. I'm an MCSE and I know how to keep my Windows installation clean and properly optimized. There is no "user-blameable" excuse here that can justify how BAD of an expierence I am having. I have every intention of contacting the BBB and pursuing litigation against Compaq until I am satisfied with a NEW laptop computer that is worth my money and won't shut off whenever I try to use it. What a joke. Sorry Compaq, you just lost an important customer with MAJOR buying influence in corporate IT America.

Nothing but frustrating [Posted on 2004-07-10]
I have the overheating problem too. If I have to do somthing cpu intensive, I point a fan at it. Once in a hotel I balanced it on top of an air conditioner. The fan is noisy too. I had it "fixed" once by Compaq under warranty, but when when it ran out and I called the service agency for which I bought the extended warranty, they told me to let it sit in the bios and see if it shut off there, which of course it won't since the cpu is idle. So much for my $400 extened service compaq. DO NOT BUY A USED ONE OF THESE!. I will NEVER buy a Compaq product again.

Disgrunted

Overheating and computer does not take AC power any more [Posted on 2005-07-27]
I have the same overheating problems. This is a pice of junk. I will not buy any Compaq or HP computers. It shuts down every 2 hours due to various reasons. It ends up the over heating problems. In addition, I have spent 600 dollars for replacing the mother board because the computer does not take AC power any more with or without battery. The HP told me that there are some problems in the re-charge unit at mother board. After one year, same problem happens again. I am going to take out the hard disk and trash this computer.

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