D-Link DMP-HD610 Roq-it MP3 Player and Hard Drive (10 GB)

List Price: $229.99

Features:

• 10 GB MP3 player and USB hard drive
• Stores over 150 hours of CD-quality music
• 2 MB of Electronic Shock Protection (ESP) to ensure constant playing without skips
• Compatible with Windows XP and Mac OS 9 and above
• Includes remote control, AC adapter, headphones, and carry pouch

Accessories:
Targus PAUH212U 7 Port USB 2.0 Hub	Targus PAUH217U 4 Port Ultra Mini USB 2.0 Hub	Koss KTX-Pro Portable Stereophone	Koss SportaPro Stereo Headphones	D-Link DSB-H4 4-Port USB 1.1 Hub

Customer Reviews:

Was nice when it worked [Posted on 2003-04-09]
The first problem I encountered was a loose battery connection. I soldered the connection back on and it worked again. Then the power connection fell off, so I fixed that also. Now, after a year and a half after buying it, the unit is no longer functioning due to a 'partition' error. Tech support has no help for this problem, so I'm out $$$.

I'm giving this device 2 stars because when it was working, it had good sound quality (with separately purchased speakers) and was convenient.

Overall, there has got to be a similar mp3 player that is constructed better. I would NOT recommend buying this player.

I wish they had a choice of less than a star [Posted on 2003-06-11]
This is the worst electronic equipment I have ever invested in, this player had bugs and defects packed into it right out of the factory, it is hardly surprising that DLink decided to discontinue the production of this unit. What adds insult to injury is that instead of owning up to their obligation to provide care within the warranty period, DLink customer service is playing games to claim that the warranty is void. This is a sheer case of shrugging any responsibility. As a paying customer I am totally dissatisfied with the product and the customer care(what makes me feel better, is that there are at least 3 other people who share my view and that means that DLink will find it extremely hard to survive in this world of customer delight)
NEVER BUY ANYTHING FROM DLINK!!!a few dollars 25 more(competitive jukebox) is worth a functioning product..

Something Special You Can't Find Elsewhere [Posted on 2003-08-30]
This is not the most advanced Jukebox on the market, in fact it's probably one of the oldest ones available. It's also known as the Neo II but is exactly the same player. It's big, too big to carry like an iPod and the battery will last 6 hours if you are lucky.

Here's the part that I find amazing. First: The sound quality is very good and Second: This player has the most wonderful shuttle capability that I've ever seen!

Here's how I use it: I immediately removed the 10 gig drive, it's as easy as sliding off the removable cover and then slipping the drive out. I replaced it with a (formatted) 40 gig drive and loaded it to the max. Then, I turned it on and selected "Rand All" with the program button and it sits on my desk, pumping wonderful music into my Bose table radio all day long! I never hear a duplicate, the device never fails and it responds instantly when you press "pause" on the wireless remote (included) should a phone call interrupt my flow.

Yes, I have traveled with it; It's been to West Africa and Europe, it's been on countless flights criss-crossing the US and on a plane, driving my Bose noise-cancellation headphones, there's nothing but bliss.

It's been retired to my desk because I do carry an iPod now when I travel but sometimes I still take the Roq-It because the display is so big and beautiful, so much bigger than any other MP3 Jukebox out there.

So depending on what you need it for, this jewel is "the bomb" if you aren't focused on size or battery life - particularly for the price. It's been dependable but there may not be support since it is discontinued.

Waste of Money [Posted on 2003-11-11]
I purchased this for my son when this was a new item. There had been nothing but trouble with this ever since. The unit shuts itself down before the battery is dead and then the unit doesn't turn itself off! Finally, it has the equivalent of hard drive crashes once every 5 times you use it. Save your money and buy something else. Finally, like some other reviewers stated, they do not own up to their warranty.

Worthless [Posted on 2005-05-20]
I received one of these as a birthday present from my sister (a couple years ago) and it's proven to be a waste of my time and my sister's money. The warranty was no help at all, as the nature of any warranty is a guarantee that the company will help with problems, not a guarantee that the company will actually solve the problems. The tech support consisted primarily of these two ideas: 1. Charge the battery, and 2. Reformat the hard drive. Sadly, neither worked. The product worked for at most a few minutes at a time before freezing up or some other such problem. Most of the time, turning the unit off and then on again did not help.

The mp3 player always had problems, no matter what tech support suggested I do (repeatedly). They provided support during the product's warranty period, and then the warranty expired and I was left with a product that still didn't work. They refuse to take it back and provide a refund.

The fact that this product is bulky and slow (USB1.1) wouldn't bother me if it was a bulky and slow 10GB mp3 player. What makes me feel lied to is the fact that this product is a bulky, $250 paperweight.

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