Filterkeys Internet filter

Customer Reviews:

The best solution I've found [Posted on 2003-08-12]
I've tried atleast 3 other filter packages and either they just didn't work, caused conflicts, were too inflexible or all of the above. FilterKeys/FamilyKeys is easy to install, works well, and is completely configureable and flexible.

I've set up different user/logins and setup different configurations for each, using the Historian I can verify that I'm not letting anything slip through.

This SW is Great!

Nice software [Posted on 2003-08-15]
Filterkeys software diagnostics helped me find a piece of spyware called Gator on my PC (*which I did not know I had!). Gator blocked my internet connection after Filterkeys was installed. When I ran the diagnostics and emailed them to Softappco, they informed me that I had spyware, and needed to remove it. I did, and everything works fine. It's not always simple to install software and get it to work, so the diagnostics and customer service really proved their value to me. This software is fairly simple to use, and once I set it up for each user, it just works. Not 100% accurate at filtering obscenity, but pretty darn close. It records and blocks obscenity according to individual user settings and I can review the log of surfing, email, WEB mail, and other low level things for each user. Owner's manual is OK, but could be indexed better. I am pleased with the product.

Doesn't Work [Posted on 2003-08-23]
I bought this product because my 6 year old grandson lives with me. Ever since we went with a cable connection, I get unwanted pornography even when I am not surfing the web. There is a family friendly site I use very frequently that does not have so much as a swear word on it. The program blocks that site routinely. I have entered the URL and hit override as suggested, and it does not work. Temporarily disabling the software is cumbersome - and unclear. It also will not let you view large portions of the home page for MSN, even on minimum security settings. It blocks hotmail completely. It was a waste of money. I now have to look for something else.

Absolutely Terrible Product [Posted on 2003-08-29]
This is the worst experience I have ever had with software. I spent an entire day trying to get this to work properly. I changed the settings around according to the maual and all I ever got was a ban on every single internet site. It would not allow viewing of anything no matter what I did. Also, my computer has not worked right since installing this program, it keeps have "serious errors" now. THIS IS A TERRIBLE PROGRAM AND A WASTE OF MONEY.

Poor Support [Posted on 2004-05-11]
Please buy with care, I purchased FilterKeys as part of the FamilyKeys product only two months ago now and I still cannot use it.
FamilyKeys is actually a combination of two other products, CPUkeys and FilterKeys. Although both products seem to fit the bill as far as functionality goes, I am unable to register either of them. I have valid serial numbers but the registration process does not work. You will not receive any support from the resellers of the licenses and there seems to be only a single support person for these products at softappco.
Repeated e-mails only received a muted response,and that after days of waiting. Apart from issuing even more serial numbers for me to try and use, they seem completely incapable of dealing with any thing other than selling you the product.
So in short, purchase with care, if all goes well you may never have a problem, but if like me, you get even a minor technical hitch, be prepared to live with the consequences and lose your investment.
Its a shame because of all the products I tested, this bundle seemd like the best choice.

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