HP K5400 Officejet Pro Color Printer

List Price: $183.00 Discount Price: Too low to display

Features:

• Officejet Pro Color Printer
• Speeds Up to 36 Pages Per Minute /ppm/ Black and Up to 35 ppm Color
• Laser Quality Speeds Up to 12 ppm Black and up to 10 ppm Color
• Quick Drying HP Vivera Office Inks Resist Water/Smudging on Paper
• 28.7 (WxLxH) 19.5" x 8.1" x 22.1"

Customer Reviews:

Pretty solid printer. [Posted on 2008-02-26]
Pretty solid printer. I usually print documents in the economy mode and the quality is reasonable and fast. It is a bit loud and took quite awhile to set up. I have been using it for about a month with no problems.

K5400 Quality Problems [Posted on 2008-04-19]
My experience with this printer can be summarized as "horrible". Within its warranty period, HP has replaced the entire unit twice (the first time with an equally but differently defective unit) and replaced the black+yellow print head, three times. Each of the 4 calls to HP technical support lasted over an hour. (#1 black print nozzles clogging continuously, #2 replaced bad print head with another bad print head, but decided to send new printer instead, #3 replaced black print head again, #4 new printer has paper feed and head alignment problems). When it is working, it is reasonably fast, and the print quality is good. However, it does spend an inordinate amount of time and ink adjusting and aligning itself. The network model I have, also crashes about once a month and has to be unplugged and plugged back in before you can use it again.

HP K5400 [Posted on 2008-04-21]
I've had the HP K5400 for several months now. I am disappointed in two things, it seems to eat ink, I'm always running out of one color or another. I'm just a home uses so I don't do a lot of printing. Second when I've run out of one color and want to switch to just black, it won't let me do so unless I replace the empty cartridge.

Defective Ink Heads [Posted on 2008-04-21]
The printer works fine most of the time. I have not had any of the problems the other folks have talked about.
However, I have had three ink heads go bad. The first one I just thought it was a fluke, and replaced myself. At 65$ I was not happy.
The second one failed and I called HP and talked to a tech on India. Besides the language issue, he did well, and they sent me another ink head.
I purchased a third one, since I needed the printer before the one HP was sending me was to get here.
That one just failed, so I am on my third. I am going to call HP and get another ink head.
At this point it is about time and aggravation.
The ink is not a bargain either. At this point, I wish I had purchased a laser printer.
Or anything else for that matter. I am a small business, and this is really aggravation I do not need.

HP printer K5400 sucks not to mention does not work [Posted on 2008-04-27]
My tek guy took a total of 4 hours with HP teks inorder to determine why my brand new printer did not work. They would not send a new replacement until they had exhausted all options for failure, costing me $137.00 in labor. They finally agreed to send a rebuilt printer, which it too did not work, again keeping my tek on the phone for an additional 4 hours to determine the cause. They sent a second rebuilt printer and guess what - it too did not work. Again 4 hours on the phone with my tek. $500 in tek time later they agreed to take back the Amazon purchase and the 3rd bad printer and send me a check for the purchase amount. I spoke with a case mananger, who explained that HP teks have a procedure they have to go through before they can OK a replacement be sent. So what if it takes 4 hours of the customers time and money. I noticed while all this was going on that no stores sold this version of printer - it's a bust. Move on to something else or you'll end up paying 5 times more in set cost/time that the printer is worth. Amazon should dump this model ASAP. The only reason I gave it one star is because they stayed in touch and sent me my money back.

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