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HP Photosmart 3310 All-in-One Printer, Copier, Scanner, Fax | List Price: $488.00
Discount Price: $349.99
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Brand: Hewlett-Packard
Binding: Electronics
Features: - Color prints, copies, scans, and faxes
- Up to 32 ppm print speed, 4,800 dpi resolution
- Print without PC using the 3.6-inch QVGA display
- 4,800 dpi scan resolution, 48-bit color
- Built-in Ethernet, USB, and PictBridge interfaces; PC and Mac compatible
Unbelievably annoying printer driver [Posted on 2007-12-07]
"There's nothing quite as wonderful as being reminded that you are low (not out, but low) of ink 50,000 a day. Be sure to design the software too, so that the user has to dismiss the dialog before printing can start again. Then pop that dialog up for every page. Someone printing a 100 page document will undoubtedly want to be reminded 100 times that ink is low." This is the direction that the HP managers apparently gave their printer software programmers. I'm surprized I haven't seen this printer featured in a Dilbert comic strip yet.
Want to use a non-HP ink cartridge? Well sometimes the machine just rejects them because they are not genuine HP. Sometimes it accepts them. But even worse....the printer driver is written so that it warns you that you are using non-HP ink cartridges on every single page. Sometimes it even warns you twice on a page that 1) the ink cartridge is non-HP and then 2) tells you it won't be able to determine if the ink is low in another separate dialog. Note that printing stops for every dialog, so if you want to print a 35 page document, you'll have to dismiss 70 dialogs.
The scanning software is weak too, with an unclear user interface that leaves the user wondering "how do I save my scans?" It would be much better to just conform to the menu standard that everyone else on the planet uses (File, View, edit,...)
The slide scanning is, for me, better than the Cannon MP390 since it gives you the option (if you can figure it out) of saving slides that are too dark - of salvaging what you can of a dark image. The Cannon scanner just makes that decision for you and it's always to just omit the slide. So the HP software folks got at least this right.
Bottom line? The hardware is very good, but the people who write printer software at HP should be fired.
Nothing works [Posted on 2008-02-06]
Problems right from the get go, and nothing got better. The software won't install correctly on any of my computers, tried on 5 different machines. It just hangs. I have to randomly kill background tasks until it continues, and finally it finishes, but I assume it is not correctly installed on any of my machines.
Scanning is a painful experience. Took me 3 hours (!) to scan 16 pages (!!)... I had to figure out why it kept munging my documents. It insists of autocropping all my images even though autocropping is disabled. Unintuitive GUI, multiple menu options bring up the exact same options window. It can save to JPG file format... but only if you save to a memory card, not to anywhere else like your computer. Software is slow and brings my quad-core Xeon super computer to its knees, the software hangs the entire system when performing certain functions. (AAHHHH!!!!) Even in the background when not doing anything, software consumes 60 mb of system memory in six (?!?!) background processes... (hpqdirec.exe, hpqimzone.exe, hpqste08.exe, hpqtra08.exe, hpwuSchd2.exe.. !!!!). Why the heck would you need six different background processes and 60MB for one printer? Are HP programmers all retards?
Don't buy it. What printer where the reviewers using who rated this piece of hardware refuse 5 stars? My guess is they are all newb users with a few hours on the machine. This is the worst printer I have ever used.
Great printer. Ink outrageously expensive [Posted on 2008-02-28]
great printer. Broke once when I opened too hard. But ink is outrageously expensive! My suggestion is not to buy HP.
3310 Printer fax [Posted on 2008-03-11]
We have been using this for a year now and it is great! it does not use to much ink and the separate color cartridges save on money.
Junk. Buy something else [Posted on 2008-04-07]
After two years, it has died but not before giving me all sorts of headaches sorting out its error reports to keep it limping along. Go date someone you don't like, it'll be easier on you than trying keep this thing happy.
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