HP ScanJet 5590 Digital FlatBed Scanner

List Price: $328.55 Discount Price: $226.50

Features:

• With True Enhanced Performance.
• Latest Technical Development.

Customer Reviews:

Worst Scanner I have ever used [Posted on 2006-04-07]
This scanner is horrible. It jams constantly when using the ADF. The OCR software they have included is useless.

Totally worthless [Posted on 2007-02-01]
Don't but this scanner. It is totally worthless. It jams on everything, you can't remove the pages without destroying them. You'd be better off trying to scan with a shredder.

Terrible Scanner [Posted on 2007-05-08]
From install through use, this scanner was a terrible performer, and a major productivity waster.

Installation turned up compatibility problems between this scanner and other HP devices! When the dust settled, the ADF started jamming from the first scans. Clearing jams out of the ADF was a nightmare, and as one reviewer wrote, you really would almost be better off trying to scan your documents with a shredder!

Using a paper path cleaner sheet didn't help anything. After a huge waste of time trying to deal with HP support (in India), I downloaded four - four! - patches, which somewhat improved the jamming problem. However, within days the scanning software started having problems, and wouldn't scan. More time wasted on the phone to HP support yielded another software patch - for the wrong product!

We finally gave up in disgust and bought the Fujitsu ScanSnap Fujitsu ScanSnap S500 Clr 18PPM/36IPM Dupl Scanner like we should have in the first place - a worlds better product, with much better software.

Please, save yourself time, energy and money and don't buy this piece of cr*p - I wouldn't use it as a boat anchor.

Complete waste of money [Posted on 2007-08-09]
The automatic document feeder basically doesn't work. HP should indicate on the packaging that the ADF is more "ornamental" than "functional". I've resorted to using it as a flatbed scanner, but even this is terrible. The driver software is totally busted. It keeps trying to install re-install itself before every scan (I have to manually kill the install process everytime). I've tried uninstalling, reinstalling, using alternate drivers... everything.

What a waste of money.

Worst scanner ever made [Posted on 2008-01-10]
Installation was a nightmare. Constant problems with driver compatibility with other HP devices. The paper feeder jams on a regular basis. Overall a complete waste of money

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