Handspring Visor (Graphite)

List Price: $129.99

Features:

• 2 MB RAM stores thousands of addresses, appointments, to-do items, and memos
• Fast synchronizing for your USB-equipped PC or Macintosh
• Fully compatible with thousands of Palm OS applications
• Supports optional expansion modules for MP3 player, pager, modem, GPS, video games
• What's in the box: Visor, HotSync cradle, Stylus, Palm Desktop software, Software link to Microsoft Outlook, 2 AAA batteries

Accessories:
Targus CH071 Tri-Fold Universal PDA Case - Nylon	Handspring 8 MB Flash Springboard Module	Handspring Tiger Woods PGA TOUR Golf Springboard Module	Handspring Visor Serial Hotsync Cradle (Graphite)	Handspring Bi-Fold Leather Case

Customer Reviews:

Works great -- when it works at all [Posted on 2002-10-26]
Bought mine in September, 2000, just a few months after it was released, so I believe I got one of the early versions. Wonderful product, at first. Had no problems and loved the external keyboard. But a few months later, something strange happened: I would turn it off (or it would shut down on its own), and when I turned it on again a few days later, the batteries would be dead! All information LOST. Batteries would have to be changed. This happened several times, and I finally contacted Handspring before the warranty was expired. Thankfully, they replaced my unit.

But it happened again. And again, and again, and again. The batteries did not go dead from overuse, rather something inside the unit continued to draw power even after it was supposed to be powered off. Not a good thing for those of us who synch infrequently!

After another year of this (and about a dozen batteries), I called Handspring and demanded they replace this with a different model, because this is clearly a design flaw. They wouldn't do anything. One year warranty, that's it. Done. No more soup for you! I guess they expect you to buy a new Visor every year!! Shouldn't this thing last me at least five????

I won't buy another Handspring. I won't even recommend them to other people. It's possible I got unlucky twice, but if the company isn't going to stand behind their product, I'll buy something else.

It may also be a lot to ask to have the product replaced outside of the warranty, but if this happens with every unit, shouldn't Handspring recognize there's a mistake and recall these units?

Data Lost Twice; doesn't want it's batteries changed [Posted on 2003-06-27]
I was so happy to see that I wasn't the only person who had problems with this device. I love it's capabilities, but have lost data twice: first time I received a change battery warning, so changed batteries, and zap! everything gone.Contacted Handspring, (what a messy website)and lots of words came back, but were they really listening? Second time, I decided to replace batteries long before they needed it, just in case. Data gone. I did the change very fast, less than a minute as advised. I want a refund/repair or new device, but can't really get through to them. I've cooled down somewhat (they depend on that, I imagine) but surprise! I'm buying a new PDA, and it won't be one of theirs! Here I am, researching other brands.

Terrible experience with my Visor... [Posted on 2004-08-14]
I had the same problem that reviewer Mr. McCoy had. I recieved my Visor and it came with batteries. I turned it on and at some point during the setup process the Visor shut down. When I tried to turn it back on, it wouldn't. Resets (soft and hard) did nothing. I changed out the batteries with brand new ones. The Visor came on and within half an hour, it shut down again. Not allowing the SAME batteries to be used. I went through 3 sets of brand new batteries and this happened every time. The longest my Visor has stayed on has been 30 minutes or less.

I also had a problem where I would turn it on and then turn it off. Once it was turned off, I couldn't use the same batteries again. It wouldn't turn back on until I used a new set. I have heard many many people have the same kind of issue with this and the best thing I can say, is listen to the people who are encountering this kind of problem. They are not alone with this issue!! There appears to be a flaw in a bulk amount of these Visors.

MY FIRST PDA [Posted on 2005-08-18]
This was my pest pda i ever got o and you HAVE to back up alot it WILL die and you have to leave the batters out for about an hour put new batts can put olds the net day thought but you WILL lose all your data so back up outher wise you will have nothing.I gave it 5 stars because it has never has compleatly died on me. Like this coputer or my outher palms.My grandafather gave me this one because he got a blue one with 6 mgs of ram.Also it uses AAAs so I dont have to buy the recharble batts that are about 40.99 and amost caust as almost as much as the pda.I us Ni-cd Ni-mh AAAs because I can recharge tham and they are not 40.99 for a batt that will only last about a year.

Inexpensive PDA for someone who wants somethign simple. [Posted on 2007-09-22]
This PDA is great for the user who doesn't need all the fancy features and superfluous accessories and gadgets and functions that may make a PDA seem too cluttered. It includes the basic features like memo, to-do, contacts, calendar, calculator, etc. It is light and MAY include a keyboard that allows the user to type long memos or appointments quickly. It uses AAA batteries which avoids having those wires and cords for recharging which may take a while for other PDAs.

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