Kensington Vo300 USB Internet Speakerphone for use with Skype software K33378US

List Price: $132.89 Discount Price: $19.99

Features:

• Easy to use speakerphone, USB connected – ideal for handsfree conversations or conference calls
• One button access to Skype(TM) Voicemail [requires Skype(TM) Voicemail]
• Echo-canceling microphone ensures clear voice quality
• Get greater call control: scan contacts, connect calls, adjust volume, switch to handsfree mode…and more
• Integrated dial pad replaces your computer number pad for easier dialing

Customer Reviews:

A Speaker, NOT a Speakerphone! [Posted on 2006-10-05]
The Good:

Speaker quality is good, as is the Skype integration with the LCD display.

The Bad:

Microphone volume cannot be adjusted, outbound voice is useless.

The Ugly:

The lack of tech support on the product. Support is outsourced to people who are unfamiliar with it, and there are no drivers available on Kensington's website.

My initial review was an insane rant due to the frustrations I had with the product and the lack of competent technical support. This product had 4-5 star potential because of the LCD display and Skype integration, but first and foremost, I want a speakerphone that WORKS as a speakerphone, which this product evidently is NOT.

I returned it and bought the Polycom Communicator through Amazon, got it the next day, and the Polycom JUST WORKS!

Microphone volume too low and can't be set [Posted on 2006-10-22]
Short answer: The microphone volume on this is set too low relative to the speaker volume, and cannot be adjusted independently--either through the device or at the O/S level.

I spoke with tech support, and they said this was to keep the echo-cancellation software from having issues.

So as a speakerphone, this device is useless.

I'd have given it one star, but the rest of the device is actually very well designed, easy to setup, and so on.

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