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Linksys EF4124 EtherFast 4124 24-Port 10/100 Ethernet Switch | List Price: $150.37
Discount Price: $94.28
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Brand: Linksys
Binding: Electronics
Warranty: 1 year warranty
Features: - Data Transfer Rate - 10/100 Mbps
- Ports Qty - 24 Ports
- Manufacturer Warranty - Lifetime warranty
- Compliant Standards - IEEE 802.3, IEEE 802.3u and IEEE 802.3x
Unreliable switch with very poor technical support [Posted on 2006-10-27]
I purchased two of the EF4124 24-port switches for my small business. Within a week, one switch went bad. If nothing was plugged in port # 1, everyone lost their connection. When I disconnected all the cables and turned it back on, 4 ports still showed to be active. The same thing happend to the second switch about two weeks later. After waiting on hold for an hour, they said someone would call the following day because they were to busy to help me. Not holding my breath
I have used Linksys for many years with very few problems. I will not purchase their products again.
Great Switch! [Posted on 2006-10-30]
Easy to install. I replaced a 24 port 3Com product which had a chattering port. This item installed easy and works great. The only thing I would change is the power cord. You need right angle cord to mount the swith in some mount brackets
Bad customer service!! Waste my time for nothing! [Posted on 2007-02-08]
My office purchased this EF4124 switch in June 2006. It was working fine without problem. But recently, our IT people unpluged it for re-routing wires, after they put the wire back, it was not working.
Then we called LinkSys customer service for RMA, but they needed us to talk to the technical support first in order to activate the case ID. Ok, we would do it, but we had waited 30 mins, and no one picked up the phone. Before calling the technical support, we had talked to many different customer service representatives. Just felt like they were taking us around different departments.
We may try to call back later for activating the case ID when we feel happier. Also, we need to fill out the online form with that case ID again.
This switch is good, but you will feel disappointed from the Linksys customer service when it is broken.
Bad Product and an even worse Customer Service [Posted on 2007-02-26]
Bought two of then in a span of 6 months. Both went bad. Spent 3 hours with customer services - approx. 2 hours on hold, and one hour talking to various reps. whose English pronunciations were sad (to say the least). Hopefully, after I send these back they will refund my money. If they replace these two units I suppose the story starts again !!
I wish we have negative points - they would have aced it!
We've stopped buying linksys [Posted on 2008-01-25]
Linksys appears to be riding on their reputation. During the 1990s, their stuff was top notch and we bought nothing but Linksys. Then, they were purchased by Cisco, and their quality appears to have nosedived since then.
We had the exact same experience as another poster, with indicator lights remaining on after the plugs were pulled from the corresponding sockets, and within a day, the whole unit died.
We've stopped buying Cisco/Linksys and found Netgear products to be what Linksys used to be: well made at attractive prices. I'd suggest anyone looking to purchase Linksys products look into Netgear instead.
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