McAfee Firewall 4.0

List Price: $29.99

Features:

• Secure your PC connection so you can prevent unwanted access to your hard drive
• Examine your firewall settings to make them as strong as possible
• Intrusion detection tools
• Trace hackers easily with the built-in reporting tools
• Share protection for multiple PCs through a home network -- it's easy and fast

Customer Reviews:

Does not support Windows 95 or NT [Posted on 2003-04-02]
Unable to install this product. It is misrepresented as operable on Windows NT. I have spoken to tech support McAfee.com and they have confirmed that this program operates only on 98, ME, 2000 Professional, and XP.

dud [Posted on 2003-05-01]
i cannot get this firewall to run at all, very unimpressed. mcafee firewall 3 is a dud

Terrible Customer Support [Posted on 2003-07-06]
I can not figure out how to get McAfee's Firewall product to automatically enable when I boot my PC. It really should automatically boot, rather than have to be enabled everytime the PC is booted. McAfee's FAQ section on their website does not answer that question, and in fact, it seems that McAfee's customer support strategy is to force customer to pay an annual fee of $$ or to pay $ per minute for customer service calls. BAD, BAD, BAD, AVOID THIS PRODUCT AND AVOID MCAFEE.

annoying restart and awful visual interface [Posted on 2003-09-25]
You can't resize the console. The manual has a couple of mistakes. There is no "Enable port scan detection check". I think it's referring to "Detect port scanning activity". I was tricked by a marketing ploy to buy it to my regret. What a waste -Tom

They call it McA FEE for a reason [Posted on 2003-12-10]
The most pathetic excuse I have ever seen for customer service. After regretfully paying (in advance) with a credit card, I was provided with a number to call and a PIN number to use. When I attempted to call the number, I was never connected with anyone EXCEPT a telephone company recording that "my call did not go through" this continued for 2 days. When I called the customer support number (at my own cost) to ask for a good number for Technical Support, I was on hold for 30 minutes before I got a chance to speak to a representative. When someone answered the phone, I was told to use the same 900 number that was recited over and over while I was on hold. I refused to accept that because I had contacted the web site previously and would have ended up paying TWICE for a service that should be provided for free. It was at this point the fellow on the other end asked me what number I was trying to call previously. When he told me that the number provided by their website was incorrect, I wanted to reach through the telephone lines and, well I'll let you use your imagination.... It's pretty obvious that McA FEE doesn't care at all about support, and if they can't even do something as simple as give a good number on their website, how can they fix their own darned program. I'm from St. Louis and I would try to fly by jumping off the top of the Gateway Arch before I would give McA FEE one more cent! If you purchase their product after reading about this experience, you deserve every bit of trouble you encounter.

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