Norton AntiVirus 2003 [Old Version]

List Price: $49.99 Discount Price: $29.99

Features:

• OEM Version, CD, Key, (EULA) End Users License Agreement on CD

Accessories:
Microsoft Office XP Standard Upgrade [Old Version]	Microsoft Windows XP Professional Upgrade [OLD VERSION]	CorelDRAW Graphics Suite 11 Upgrade	Adobe Acrobat 6.0 Professional Upgrade	Digital Image Suite 9

Customer Reviews:

how do they stay in business? [Posted on 2005-01-04]
This product used to be good; it no longer is. It is very quirky and their so called support is a joke. They send you to read long articles that purportedly will repair their lousy product, but even the repairs don't work. You can't get to them live. You can't even get an email response. Worst company on the internet. My Isp connected me to their "ha ha" help line. I waited 45 minutes. Finally someone with an Indian accent answered. I started to talk and I got cut off - after waiting 45 minutes, listening to horrible music. Unbelievable! If anyone has any ideas about how to reach them or actually get some help from them, I'd love to hear them. If people had more choices, Norton would soon be out of business. If you have any stock in Semantec; sell it fast. My specific problems were annoying messages when the computer booted that I couldn't get rid of. They had an article on their website about that. I followed their instructions, including using msconfig, which can be dangerous. The files they said I should delete were not on my computer. I tried every remedy they had to no avail. Finally, I had to use the restore discs for my computer - got rid of the annoying messages, but brought my version 5, back to version 3. That might have been all right,but guess what, version 3 creates email problems - trading one problem for another. I have spent a lot of time trying to fix problems that never should have happened. The product is not a good product and the company is not a good company. You will get no help from them when their product develops quirks, which it will. All this is from a customer who has used Norton for years and used to have good luck with it.

who are you kidding? [Posted on 2005-02-16]
Recently purchased 2005 version - fellas save your money. ( I had free AVG6.0 -that changed & went to Norton- have now purchased AVG 7 pro and feel "clean")- Norton 2005 caused a lot of problems with my laptop- everything came to a grinding hault. Email was a pain, and explorer likewise. Come on symantec , you can do better than this??. Reboot was terribly slown. If you want to turn your high speed racer into a 40 ton truck this prodict will do it for you..................

Jonathan

Norton is not user friendly-Save your money! [Posted on 2005-06-14]
I've attempted to install, re-install, uninstall the Norton package I just purchased multiple times with absolutely no success. I thought it was either me or a problem with my laptop-until I started reading the reviews. A side note-I still have 6 months service remaining on my original purchase from last year but with no luck on the time remaining for any working anti-virus on that package and the fact that there is no one and I mean no one to contact for any type of technical support. When you call the toll free the only assistance is to buy new or check an existing order. When you attempt to go to the address that pops up saying go to this site for relief, "This page is not available" screen comes up.
So let me get this straight. I can't speak to anyone-I can't e-mail anyone-When I attempt to access the page that the system is telling me to go to, it isn't available. Well heck--it must be me. Folks save your money.

Do not purchase - has lots of problems and is not supported [Posted on 2005-08-25]
Symantec no longer supports this product although they will readily take your money for antivirus updates. The system scan goes into a continuous loop and corrections are not available.

it may make your machine unbootable [Posted on 2005-11-11]
I installed NAV, and on reboot, my machine is brain dead- nothing works. I email the crack team at Symantec (in India, of course), and get the following, indicating that they toasted my machine, but I should seek help somewhere else:

===== quote from Symantec return email:
Dale, I understand the difficulties that you are currently facing. During the installation of Norton AntiVirus (NAV) some of the Windows XP files might have got corrupted which caused this issue. In order to resolve this issue, I suggest that you contact your system vendor.

Regards,

Sandeep Nambiar
Symantec Authorized Technical Support

==== end quote.

They obviously don't care if they take my money and trash my machine. Now it is my problem.

Avoid these people.

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