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OnTrack SystemSuite 3.0 | Discount Price: $7.15

| Platform: Windows NT, Macintosh, Linux, Unix, Windows 98, Windows 2000, Windows Me, Windows 95 Brand: Ontrack Data International Binding: CD-ROM
Pure Garbage [Posted on 2001-08-07] Be very careful if you purchase this product. It tells you that you can delete some files when in reality you should not. To me, it is useless a Registry Cleaner with this behavior. The Disk Fragmentation utility is one of the worst I have ever seen. Half of all the utilities are just pure garbage. Do not even think on using the anti-virus, it is lousy and it slows down your machine. The Crash Guard utility stops your computer from crashing... by freezing it!! If you have another suite installed in your system, SystemSuite will disable many of the utilities already installed. I can not think of one good think about this suite, Oh yes there is one... very nice layout. I am requesting my money back; and remember, if you purchase this suite BE VERY CAREFUL it can DESTROY and/or mess up your Windows and Files registries in no time.
Don't be misled by positive magazine reviews. [Posted on 2001-08-07] I decided to purchase this product after reading glowing reviews in various computer magazines. I was looking for an alternative to Norton after I had some problems running it under Windows ME. SystemSuite did not prove to be any more stable under ME. Thinking the problem was Microsoft's fault (which may still be partially the case), I went back to Windows 98SE. Unfortunately, SystemSuite's performance did not improve. It crashed repeatedly under Win98, whereas I never had any such problems with Norton under 98. Further, I found SystemSuite is harder to understand and control. And the clean up facility does not appear to be safe. I will not be reinstalling this on my system, and am returning it to the manufacturer for a refund. Trust me - stick with Norton.
Very buggy software. Vendor acknowleges bugs but never fixes [Posted on 2001-08-26] I tried this software on Windows 95 and Windows NT Workstation. If installed on NT Workstation, it installs 2 background tasks which will not shutdown when the system shuts down. Instead you get a prompt stating "the task cannot shutdown automatically, do you want to terminate it." The uninstaller is very dangerous as it removes entries from the registry that should not be removed. The "Move" feature (to move an application from one machine to another) is documented as being able to move from one OS to another (their example is 98 to NT). When you try to do this, it kindly builds a 'transport' file, but when you try to install the transport file onto another Windows OS, it tells you that it can only move from one machine to another having the same OS. Even if you use the same OS, it does not move all the registry entries which are associated with the application. Try moving MS Word across 2 machines and you will see what I mean. The company seems very happy to acknowlege these bugs in emails, always suggests a fix is in the works, but has never produced a bug fix for anything other than their useless disk defragmenter. Ironically, my system needed much more fixing after I installed this product. On a positive note, the 'bonus' utility PowerDesk is terrific value. It is an excellent file manager, providing dual windows, a decent FTP client and a ZIP manager. It really should have been the product for sale with System Suite listed as 'bonus software to be used at your own risk" My advice, save yourself the hassles.
Useless in case of emergency [Posted on 2001-09-28] I purchased the product hoping to diagnose & hopefully fix a hard drive that had essentially crashed. The emergency disk that came with the program turned out to be useless -- no better than Microsoft's ScanDisk program. What worked? Downloading the diagnostic program made specifically for my hard drive by its manufacturer (Maxtor). I can't speak to the other utilities in the suite as I will be returning the program.
Tech support is nonexistent [Posted on 2001-10-17] I've struggled with this product for over a year now. Finally Ontrack support decided to tell me that they don't support SCSI. Since this is listed nowhere on the box, in the documentation, or at the web site, I'm in the process of trying to get a refund.
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