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PalmOne PalmConnect USB Kit | List Price: $39.99
Discount Price: $10.95
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Platform: Windows
Brand: Palm
Binding: Electronics
Warranty: 1 year warranty
Features: - Complete solution for connecting your Palm handheld to the Mac
- USB-to-serial-port adapter and USB software
- Palm Desktop 2.1 organizer software for Macintosh
- Manages and synchronizes date book, addresses, memo pad, and more
- Compatible with Palm III series, Palm V, and Palm VII handhelds
XP ISSUE FIXED!!! [Posted on 2004-11-15]
For all of those who have had trouble getting this to HotSync under WinXP, a Palm support person finally got it fixed for me with a very simple solution. Make sure of the following:
1) Make sure you are using Palm Desktop 4.0.1, NOT anything later. If you need to uninstall 4.1, and download the older Desktop 4.0.1, it is hard to find but can be found here: http://www.palmone.com/us/support/downloads/visor/win_desktop_401.html
2) From there, basically follow Palm's instructions, except:
3) Make sure both Local Serial and Local USB are checked in the HotSync menu,
4) Check under Hotsync Setup that the Hotsync (virtual) Com Port used matches the PalmConnect Com port under Hardware...Device Manager..Ports (COM & LPT), and
5) SET THE SPEED TO THE SLOWEST SPEED (9600). This is the key to all our problems!
Then, after successfully performing a HotSync at the slow speed, you can bump the speed back up to "As fast as possible".
With this I'll bump my rating up to 3 stars because it works but has poor manual and web site explanations for installing the drivers.
Below is my original one-star review from yesterday, for reference:
The box says it's compatible with Win98, Me and 2000. Palm supposedly has upgraded the drivers for XP- I downloaded these from the Palm web site. When installing this (on a new laptop with WinXP with no serial port) according to the instructions, everything seems to install fairly smoothly except that afterwards Hotsync can't find the "serial port" it's looking for. Which of course is the whole point of the device. I tried the suggestion of another user who said you need to use version 4.0.1 of Palm Desktop. I tried that and it gets a little farther along- recognizing "USB serial adaptor" as the installation device- but still doesn't work. Very frustrating.
Highly recommended...if you're a Mac user. Otherwise, no! [Posted on 2005-06-14]
If you're using Windows, installing this may be a bit of a challenge. This worked for me:
1) Install the Palm Desktop software if you haven't done so already. You'll need 4.0.1 minimum. (I have 4.1.)
2) Download the latest PalmConnect USB Kit drivers from the palmOne site. These are a separate download from the Palm Desktop software! The file is a .zip archive; extract the files to your desktop or any other easy-to-remember place.
3) Do not connect the USB Kit to the HotSync cradle yet. Connect it to your computer first. If Windows reports that it has found a "PalmConnect USB Adapter", you're on the right track. When Windows asks you for the location of the drivers, give it the location where you extracted them in the previous step.
4) Connect the USB Kit to the HotSync cradle.
5) Right-click on the HotSync Manager icon in your system tray. Make sure "Local USB" and "Local Serial" are both checked.
6) Attempt a HotSync. If it doesn't work, right-click on the HotSync Manager tray icon. Select Setup and go to the Local tab. Change the COM port until you find one that works.
So much for "plug and play", eh? If your system has a serial port (if it's a PC, it probably does), use it instead and save yourself some cash. You're not gaining any speed at all by going USB--this product is merely a converter, not a speed booster--and as you can see, it's a lot more effort than it's worth.
On the other hand, if you have a USB-equipped Mac, it works as advertised, no glitches at all. Just make sure that you install the latest Palm Desktop for Mac software first, not the outdated version on the CD! Get it from the palmOne or Apple website. I recommend the latter, since it won't require you to provide personal information. Just search for "Palm Desktop" from the apple.com front page, and it should be the first result.
PalmConnect USB Kit doesn't work with macosx 10.3.9 [Posted on 2005-09-21]
PalmConnect USB Kit doesn't work with macosx 10.3.9 with my old Palm IIIx. I tried all the advice from Palm, from other users who had posted at various places on the web and could not make it work. I sent it back and got a refund. Then I got a new Tungsten E2 which uses a USB connector.
PALMCONNECT 3C90201U [Posted on 2006-08-27]
WORKED GREAT UNDER WINDOWS 2000 - When I first saw the bad reviews I was hesitant to purchase the cable, but most of the reviews were directed towards incompatbility with MAC OS X.
Palm website does state that this item is not supported under MAC OS X, so I assume these other reviewers purchased the product without first checking. Therefore tehy should be giving themselves a negative rating, not the product.
I can't post links here, but here is the info from Palm website
This software driver update will allow PalmConnect USB adapter users to use the serial to USB adapter on computers running Macintosh operating system versions 8.6.1, 9.0, 9.0.2, 9.0.4, and 9.1.
It also suppors Windows XP, 2000, 98 and ME
Just do a Google search for this sentence (copy and paste it): PalmConnect® USB Kit Support
The palm webpage for this product's drivers and other information will be one of the first links.
Hope this helps.
Palm M100 USB Kit [Posted on 2007-05-13]
It doesn't work. No matter what I tried on my WinXP laptop, I could not get it to work. I tried the suggestions at Amazon. I tried the suggestions at Palm. I tried the suggestions when I googled it. I downloaded every driver I could find that supposedly made it work. When that didn't do it, I even mixed and matched everything. Nothing got it to work. Palm USB kit is overpriced wishful thinking.
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