PalmOne Zire Handheld | List Price: $79.99
Discount Price: $69.95
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Brand: Palm
Binding: Electronics
Warranty: 90 days warranty
Features: - Palm organization and style at an affordable price
- Easy to learn and use--even if you've never used a handheld before
- Mini-USB connector allows easy transfer and backup to computer
- Keeps addresses, appointments, and important information safe and secure
- What's in the box: Zire Handheld w/ Rechargeable Battery, Charging Cable, USB HotSync Cable, Getting Started Manual, CD-ROM with Palm Desktop Software, Stylus, Protective Flip Cover
Decent product - horrible support! [Posted on 2004-08-31]
I bought this Palm as a cheap contact manager - that's what I got - I knew what I was getting into. However, a word regarding Palm support...
After a couple months - the screen went completely black and I needed to call tech support. What a nightmare. It's obvious to anyone that Palm has exported its help desk overseas (India most likely). The five different support engineers I talked to ALL had very thick accents, could not understand simple English sentences, could not make logical decisions (they follow a very formal script) and made the whole experience VERY frustrating, time consuming and expensive (they don't have a toll-free number anymore). The point is simple - sooner or later you're probably going to call tech support for help - and in my opinion, the "help" desk at Palm is horrible!
Wonderful Item [Posted on 2005-01-26]
I don't know what people expect when they buy this item, but for me, it was to keep addresses, phone numbers and download my outlook calendar. If that is all you expect, then this is perfect. For those people who live and die by the palm gadgets, then get yourself one of those expensive palms. Zire is cheap and convenient enough to take it anywhere you want and you don't get upset when you bang it around a bit. I had it for about a year and zero complaints. Also, the battery lasts extremely long for my purpose. So, if you are a simple guy like me, then this is perfect for you. If you are expecting a small computer, then you need to spend some money. Hope this helps.
Unreliable [Posted on 2005-01-27]
I need a palm to have my calander and address book on hand at all times. This model proved to be extremely inefficient. The lack of backlighting meant that often I could not see what was on the screen and it's memory would empty from one moment to the next. I would be stuck with no calander or address book. I contacted the company by email and the only advice they had was to keep the Palm seperate from my cell phone. This I did, to no avail, the Palm continues to discharge it's memory.
I have now discharged the Palm into the rubbish bin and will not purchase another!
most reliable and battery efficient palm I've ever used [Posted on 2005-07-01]
I have had a zire (bought it open-box off of [...]) for about 2 years and it has performed admirably. While this palm has some very well-known limitations, it has (and is still doing) everything I need it to.
pros:
-amazing battery life (never drained it past 1/2 full, even after weeks of (admittedly light) usage.
-extremely durable. I work at Staples and this thing goes through thick and thin with me while I bang it around during my 8-hour day. While it has plenty of scratches, nothing's gone wrong with it and it still looks halfway decent.
-nice flip screen protector. While some people hate it, it does not compromise the zire's compact qualities and protects the screen while it's in my pocket.
-Very reliable. I will say this again. Nothing has ever broken, and I have had no defects show on this palm.
cons:
-no backlight. Not an issue for me, but may be a dealbreaker for some.
-only 2 buttons plus up/down buttons on face. It would've been nicer with more buttons, but I make do fine like this.
-Not fast by any means. I only do basic applications like scheduling and contacts, which work fine. but this thing will be extremely slow with any application that's processor dependent.
Conclusion: this is a great model for someone desiring a simple palm with great battery life that will take a beating. spending a couple bucks on a used/refurbished model is a way better deal than going with palm's least expensive current offering, the zire 21 (or even the zire 31, which has abysmal battery life).
Ok for a beginner, but lacks in advanced functions [Posted on 2005-10-23]
Pros-
1.) Works good for someone who only needs basic functions such as date book, expense, etc.
2.) Compatible with Mac and PC, also can connect to other Palm Pilots via infrared transfer.
Cons-
1.) Black and white screen.
2.) Only 2 MB of memory. This is ok if you only use the basic functions of the unit, but if you install other applications it tends to start bogging it down.
3.) Unreliable battery. The battery lasted quite a while when I first got the unit, but after about a year of using it, it got to where now the charge only lasts for approx. 1 hour.
Conclusion:
This PDA is ok for a beginner or someone who needs basic functions, but if you are looking for a hard working PDA, invest a little more and get a better one.
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