Panasonic KX-TS4100B 4-Line Integrated Phone System

List Price: $99.95 Discount Price: Too low to display

Features:

• Speakerphone
• Intercom System expandable up to 16 stations

Accessories:

Home Phone Tunes HPT001 Ringboxx

Customer Reviews:

Buyer Beware- Probably Slow Keypad Response [Posted on 2007-08-26]
This review was originally for the TS4200B which we actually purchased, but since we suspect the same problem exists throughout the 4100, 4200 and 4300 series, the 4200B review for the 2 units we actually purchased, appears as follows:

Panasonic has a design flaw in this unit, which is unfortunate, as it is the best looking 4-line corded phone on the market and is otherwise an excellent phone. The problem is that once the hook is released (or you switch from from one line to another) when you then immediately get a dial tone, it takes approximately an additional 1.5 seconds for an audible tone to be heard from any number keys you press. You an easily press anywhere from 4 to 6 keys during this lag period, during which time you hear nothing. Then it catches up and starts dialing, although still at a slower rate than which you originally pressed the keys. Our our four lines, on the first three we kept our original, trusty FIOS lines, and on the 4th line we put a VOIP line. Same problem all lines. We had another jack where we had plugged in a new Panasonic 2-line phone (KG-TX6700) and the phone worked normally to key presses. We plugged the 4200B into the same jack, but the same delay as before occurred. We bought a second 4200B - same problem. We believe the problem probably exists on the 4100 and 4300 phones as well.

We went out a then bought our less preferred AT&T 4-line phone (Model 974) and it worked like a charm. The Panasonic problem exists on at least two types of phone networks - Verizon's FIOS (fiber optic) phone lines, as well as on Verizon's VOIP service trademarked as Verizon Voicewing. I am not sure if the problem exists on the old copper line networks, but if you try this phone, be sure to test it.

The other thing to test is how you use this phone. If you typically pick up the phone and don't dial until the phone is at your ear (i.e. as opposed to dialing immediately with the speaker phone), then you might not see this as a problem, as it takes about 1.5 seconds to get the phone off the hook and up to your ear, and by that time, the dial tones will respond immediately. However, even then, if you switch back and forth quickly between lines to get a quick dial tone - then you will have the problem.

Otherwise, great phone, but re the above - buyer beware.

Works great [Posted on 2008-01-29]
We have 5 of them and I am very pleased with it. It works great. No problem at all. Will recommend to any one.

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