QuickBooks Premier 2002

List Price: $499.95

Customer Reviews:

Rip Off [Posted on 2002-05-05]
Having used QB 99 for 3 years and being very satisfied, I recently upgraded to QB Premium 2002. As soon as the upgrade was in place, I discover that I must subscribe to the Basic Payroll Service ($ [money]annually) to view any of my payroll history. None of the payroll reports work without this service! All I want is a current tax table to compute payroll taxes for my 6 employees. $[money] a year is obvious price gouging to provide a simple data file that used to cost $[money] a year. Furthermore, QB Premium 2002 constantly needs Internet access to perform certain functions, which gives me the eery feeling that Intuit is scanning my QB files.

Thinking of upgrading?? Don't! [Posted on 2002-07-09]
If you like your current Quickbooks bank statement reconciliation, forget the upgrade. It vanishes, and you get an extended register instead. The package says all former reports plus updated ones, but call support and ask for the old one and the response is, "That isn't a valid question."
Currently running payroll on your version of Quick Books? You can't even use the one in QuickBooks Premier unless you pay extra to subscribe to their services.
Once you upgrade, none of your data will work on the earlier copy of Quick Books. You are toast.

HIRE AN ACCOUNTANT!! [Posted on 2002-11-21]
The telephone support is much too expensize to use for small businesses like the one I have. The e-support is a hassle because it requires wasting even more time than I have to give. The amount paid for Quickbooks plus trying to speak to a real live person plus the COST of speaking to anyone is far more expensive than hiring a CPA to take care all of this. If I knew what I know now, I would have avoided Quickbooks like the plague.

RUN FOR YOUR LIFE! [Posted on 2002-11-21]
The telephone support is much too expensize to use for small businesses like the one I have. The e-support is a hassle because it requires wasting even more time than I have to give. The amount paid for Quickbooks plus trying to speak to a real live person plus the COST of speaking to anyone is far more expensive than hiring a CPA to take care all of this. If I knew what I know now, I would have avoided Quickbooks like the plague.

Look anywhere else but here!

Horible Support, Even Worse product [Posted on 2003-02-06]
Do not buy this software unless you have deep pockets and don't mind spending lots of money on support. I don't want to sound paranoid but this software has bugs built into it to force you to call support. (did I mention the software come with 0 support) not 60 days not 30 days not even 1 day of support is included with the purchase.
And all the great services that the product tells you about cost additional with monthly fees.

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