Quicken 2002 Home & Business

List Price: $79.99

Customer Reviews:

Amateurish [Posted on 2002-07-01]
Why I keep wasting my money on Quicken, I will never know. I had the Home & Business before and didn't like it then. I hoped it would be better this time even though the reviews here were not very good on it.
Quicken should be called Home Plus, not Home & Business. It may be great for personal bookkeeping, but it doens't cut it for a business. It appears to be written for people who know nothing about accounting and don't want to learn anything about accounting.
It you want a good accounting tool for your business, try something else.

very, very difficult [Posted on 2002-07-03]
I used one of the very first Quicken products, and was thrilled and delighted at the user frendly product. Im sorry to say that this product is very fustrating to use. I have spent the last three days trying to figure out what I thought were very simple tasks, for example imputting accounts payable, which I still have not figured out. I plan on returning this product and I will never purchase a Quicken product again.

Terribly Buggy and Hard to Use [Posted on 2002-08-22]
I don't know how Quicken ever became the leading personal finance program with a program this hard to understand and with clear bugs (atleast on Windows XP). I'm GREAT with computers, but this program constantly stumps me with an interface that is FAR from intuitive.

What's worse, I suddenly experienced a serious bug in the program that wiped out my customer list! Quicken does NOT OFFER ANY FREE SUPPORT, EVEN IN SITUATIONS WHERE THERE IS A BUG IN THE PROGRAM. And the online chat support was a disaster. In order to follow the support persons instructions, it closes the chat window and you have to start from scratch. Huh? AWFUL!! Quicken should be ashamed and people should stop buying the product.

Great Financial Software [Posted on 2002-11-27]
Quicken manages our life, and by tracking where we spend and save, we know where to go on vacation. We believe this beats Money. And any version 2000 and up is compatible with websites.

Who's in control here? Quicken or You? [Posted on 2002-12-02]
I've been using Quicken since the late 80's and was always a big fan of Intuit's products until this version. While the program offers all the essentials that other programs like Peachtree offer it is constantly trying to up sell you to other Quicken (Intuit) products and services.

A major drawback to this program is how it prints invoices and statements. If you want to send your customer a nice PDF of your statement or invoice too bad you can't. If you want to send it via e-mail it has to be processed through Quicken which strips out your logo (if you've added it) and you can only send it as an HTML or TXT version then it launches your default e-mail program. What's that you say? You use an online fax service or you fax through a fax program? Well too bad. You can't do that through this version of Quicken and I'm not sure other versions let you either. I thought well then there must be a way I can just save the invoice or statement as a file and then process it any way I want to (e.g. PDF, image file, fax document etc) but no way this program won't let you do that and they won't even address the issue in their help. I had to find out by combing the web and finding other users having the same problem.

Another very annoying product feature is that they've set up defaults to try to get you to have Quicken go online and download your various bank account data from company websites from bank info to creditors. It constantly tries to get you to use Quicken to process these online services. There are a myriad of options and preferences you have to find and deselect so this can take a long time because they hide lots of preferences. It's been months already and I still cant' figure out how to get the darn alert message at the beginning to stop alerting me that Quicken's WebConnect feature is not setup to get all my data.

It also defaults to send "anonymous" user information via the web back to the Quicken developers at Intuit.

I say before you get sucked in check out alternatives. The only one I know of though is Peachtree because I hear the one from Bill Gates is even worse.

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