Quicken Medical Expense Manager

List Price: $59.99

Features:

• Keep critical medical information in one place, including prescription history and records of bills, expenses and payments
• Take full advantage of medical tax deductions, find and fix billing errors, and make the most of your Flexible Spending Account
• Ideal for those coping with a chronic medical condition or for caregivers of someone who is ill
• Easily manage expenses and make sense of medical bills, prescription costs and insurance documents
• Works for any type of insurance from any insurance company, including Medicare and Medicaid

Customer Reviews:

Great Idea, but.... [Posted on 2006-02-02]
I was an early adopter of version 1; version 2 has just been released. While this software does what it purports to do, the issue is with Quicken's installation and support practices. QMEM requires the use of .NET framework v 1.1...NOT version 2. If you install it over .NET 2, its buggy and their techs online suggest you uninstall .NET 2. Catch - uninstalling .NET 2 will, on many Windows XP systems, make .NET 1.1 unstable.

Further, it is not possible to talk with Quicken MEM support. You can post a problem, leave you phone number, and they will contact you at their (not your) convienence.

What am I left with? 1) Back to doing my medical expenses by hand and 2) facing a Windows XPsp2 reinstall.

Good idea if it had been kept simple, but too slow to use... [Posted on 2006-03-07]
I was excited to hear about this product since I have a son with autism. My first reaction is that I wish this would have been a web-based product, since I frequently use multiple computers (Quicken would also be a great web-based product).

I have tried both the first version and the version 2.1 upgrade, and unfortunately Intuit made this a fat and slow product (I have high-end Pentium 4 PCs with 2GB RAM).

If Intuit had made this a simple, lightweight, fast program, they would have had a hit. I wish I had time to develop a web-based competitor, as this is an interesting product idea.

I will be checking to see if Intuit has a money-back satisfaction guarantee...

Good idea gone wrong [Posted on 2006-03-17]
I found the 2.1 version (the latest version) slow and inflexibile. It actually produced the wrong answers for my health insurance policies and the results could not be adjusted manually. Also found the "Help" section far from helpful although on-line assistance was responsive (although unable to make it right). I think Intuit just got this program into the market too quickly without proper testing.

Very helpful to track multiple policies [Posted on 2006-03-27]
I discovered Version 1 in October. The program was very helpful in organizing and tracking the processing of individual claims through three insurance companies. With the information it provided I was able to recover a significant amount in overcharges. The response time seems to be rather slow, particularly moving through the main claim list. I recently upgraded to version 2.1. The conversion went smoothly. The new version has expanded capabilities which make tracking multiple insurances easier. Response to email from tech support is quick and helpful. I think some fine tuning still need to be done to work out some kinks. It is a good start to solve the challenge of tracking medical expenses and insurannce payments.

Not Recommended [Posted on 2006-04-25]
I've been a devout Quicken user for years, and I had high hopes for this program.

Today, after two months of use, the program refuses to open my data file. There's no help at all to be found as to what the problem might be -- the file is there, it seems to have data in it -- but it's effectively gone. Fortunately, this happened just days before the 60 day guarantee ran out, and I was able to get a no-questions-asked refund from Intuit.

Had I not been stuck wuth the product, would I have started afresh? Probably not.

The interface is a little quirky, but you can used to it. It also seems very sluggish; there's a slight delay involved with doing just about anything in the interface, which quickly becomes very annoying. The value of the product is minimal relative to the problems with entering data (and now the uncertainty for me that my data might disappear at any time).

Take your money and buy a good book on using Excel, and roll your own medical tracking spreadsheet.

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