ScanSoft PaperPort Professional 10

List Price: $199.99 Discount Price: $69.98

Features:

• Efficiently organize, find, and share paper and PDF documents
• Exceptional document management system; high-speed scanning
• Quickly and easily create PDFs from Windows applications
• Assemble scanned and digital documents with drag-and-drop simplicity
• Find documents, PDF files, photos, and paper instantly

Accessories:
Microsoft Windows XP Home Edition Upgrade [OLD VERSION]	OmniForm Filler 5.0	TextBridge Pro 11	Doom 3	Adobe Acrobat 6.0 Professional [OLD VERSION]

Customer Reviews:

PaperPort -Once awesome--now gone down the tubes [Posted on 2005-12-26]
I have used paperport for a long time, having upgraded several times. By Version 9, things became unbearable. Hoping that the company would have responded to the ample negative feedback on their internal own "paperport users community" discussion board, I went ahead and bought v10. What a mistake! It was even more buggy than the previous version. And Nuance/Scansoft's customer support? a waste of time-IF you get through, they'll put you through endless paces that don't resolve user's problems. It appears that the newly branded "Nuance" has basically abandoned the consumer market and are putting all of their resources into the B2B market, i.e. IVR applications etc. I will not make the same mistake again, Nuance managed to turn a loyal customer into one that wouldn't go near their products with a 10 foot pole.

Good scanning/storage shame about the indexing [Posted on 2006-02-02]
We use Paperport 10 with a Fujitsi scanner on XP workstations and it works like a dream! The directory management and file sizes are amazingly good. The ability to browse and display pages quickly and easily are excellent. That's the good news.
The bad news, and it is REALLY bad, is the indexing function.

We've got our images on a server, with PP10. I've been told that if the indexing is done on the server, they will be available to the clients, so they don't have to run the index procedure as well - Nope, incorrect.
If you try to run the indexing program whilst the server index is running, PP10 says you can't, whilst the server is doing the biz. Stop the server indexing and start the client, PP10 says the server is still running, but would I like to force a local index - say yes, and the server index is broken and the local still won't start, because it says the server still has the process. Go back to the server and try it again and it says it can't because the workstation has the process!!!
All this is on top of the problems the other reviewers have come across.

This is a tragedy. I've actually got it working (once) after about a weeks work. It was amazing. I could find phrases or words in 10's of k's of documents almost instantly. Without it, this is just another file and print storage system.

It's also interesting to note that the link to the on-line community from their website is broken, so I'm unable to see what other problems users are having - accidental? You make up your own mind!

Functional but not worth the expense [Posted on 2006-03-12]
Let me say it simply -

If you had to pay $200 for a Professional version of a program, wouldn't you expect great features, simplicity of use and excellent performance?

Paperport 10 does not offer any of these things. Scansoft has really dropped the ball in the last 2 versions. There are some other options out there. Not as feature rich as Scansoft claims Paperport 10 is but many are FREE!!!

Check out Open Source websites for free programs like PDF Creator.

Don't waste $200 on this steaming pile of s#*t!

Don't buy Paperport 10 or 11. Your computer is at risk. [Posted on 2006-05-17]
I am a longtime Paperport user and fan. I currently use Paperport Pro Version 9.0, which is excellent.

A year ago I tried upgrading to PaperPort Pro V 10, because it had some major new features that - in theory - sounded awesome. However, it screwed my computer up so badly that I ended up having to reformat my hard drive and then reinstall my operating system (Win XP Pro) and all my old software and data. If you think my problem was a fluke, look at the other reviews posted here and elsewhere on the Internet.

Nuance/ScanSoft never admitted to any problem and never resolved many of the major problems with version 10.

Yesterday, I received a mailing from Nuance/ScanSoft announcing a new version 11 as "... the biggest upgrade in the history of PaperPort..." and touting it as "The BEST ScanSoft PaperPort Professional EVER!".

No way I'm going to trust them again, unless I receive a personal letter from the President, with an apology for all the problems with Version 10 and a personal assurance that those problems were resolved in Version 11.

I'm sticking with Version 9. I would advise you to do the same.

A fine product as long as you install the updates [Posted on 2008-12-03]
I have been using Paperport since it first came out. I find that it works well for my purposes, which including maintaining a massive collection of scanned papers and articles. Also, it is a handy tool for easily connecting scans to printers, word processing software and email. What I do not like about it is a very clunky indexing feature, which takes too long to index a large number of files.

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