SimpleTech 500GB SimpleDrive Pro USB 2.0/eSata External Hard Drive (FP-UFE/500)

List Price: $153.99 Discount Price: $153.99

Features:

• High performance storage
• Fabrik Ultimate Backup for unbeatable online protection
• High Speed USB 2.0 interface and blazing-fast 3Gb eSata
• PC and Mac Compatible
• Smart fan for quiet reliability

Customer Reviews:

Hands down the best external. [Posted on 2007-12-18]
I've been going through many externals, and explored many different views. I know many people have done so too and seen mixed reviews as I have. If you are confused on what external to blow your money on, this is the one. This is just so simple, it doesn't have any crazy complex features. It's basically an awesome standard storage. It's so fast. So simple. So good. It's the best damn thing my eyes have ever seen.

Simple Drive [Posted on 2008-02-18]
Very simple to use and reliable external hard drive. I've been using it for 2 month already - very satisfied.

Very poor customer service [Posted on 2008-08-02]
I bought this Simpletech hard drive on Amazon, upon arrival and opening the packaging it was obvious there was a loose fastener inside the unit.I called Simpletech that day and talked to a gentleman in the tech dept., who told me they thought all those units were recalled, to go to the website and fill in the form and request return shipping and they would be happy to replace it. The forms were filled in that day with a note requesting return shipping, I never received a reply, so I called 3 days later, the gentleman said he sent a reply by email as we spoke. No reply, 2 days later I called again, fairly hot, the next day I received an email stating all my liability and that I was responsible for all shipping. I promptly sent a email back to Simpletech explaining the situation and I would be sending a review of this product to Amazon, the unit was never used, was repackaged upon arrival, so I returned it to Amazon only after getting no satisfaction from Simpletech. I did get a call on my cell phone from a tech at Simpletech a few days later apoligizing and offering to make good on my purchase and to pay shipping. When there were previous complaints on this product Amazon should have checked there stocks serial numbers and returned them, Simpletech needs to seriously improve their customer service and the lack of action by employees. This was a complete waste of time and a very poor experience with a company I had confidence in. I never was able to use the drive so I can't comment on the quality. I'm glad Amazon has a solid return policy.

shipped in pieces [Posted on 2008-08-25]
I must admit, i never actually got to test this unit. The first one arrived with a screw rattling around in the case and you could hear the drive moving around. I instantly returned it for another one only to have the second one arrive in exactly the same condition. I showed it to my IT friend to see if i was just being crazy, he said he wouldn't even plug it in. so i returned the second one as well. When this is supposed to be a back up solution, it does not instill a lot of confidence when the drive is chunking around loose in the case. I will most likely never buy a Simpletech product ever again.

Click here for more details and discount information...