TREND MICR NeaTSuite for SMB - maintenance ( NCRN0000 )

Customer Reviews:

POS [Posted on 2005-08-11]
If you want to spend your days and nights trying to get your backup software to install, let alone run, buy Backup Exec. When I bought the product it wouldn't install; acted like it had never seen a Windows server before. Luckily, I squeezed enough information out of Veritas about their bugs to get it running.

6 months later, I did an update (yes, that's right, a service patch) and it takes down our exchange servers.

Here I am a year later having to reinstall this piece of work. The install hangs - dead. Log file is useless. I have no tech support options with Veritas/Symantec now unless I want to pay dearly for it. (Something about paying for a poorly made product and then having to pay the company who made the poorly made product show me how to fix it rubs me the wrong way.) So I try their FORUM: a dozen people (not their real name) in South Asia spewing out canned responses that are almost helpful. After three days of trying to wring some useful information out of the FORUM, my thread suddenly disappears (Ok, ok, I admit it, I got frustrated and used the B (bug) word. Imagine that.

Please, save yourself the hassle, don't buy anything from these guys.

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