TurboTax State Multi-State 2004 Win/Mac

List Price: $29.95 Discount Price: $34.95

Features:

• Step-by-step guidance for completing state taxes
• Asks simple questions and completes state-approved forms
• Transfers data automatically from TurboTax federal return
• Automatically performs all calculations for convenience
• Double-checks for errors and omissions

Customer Reviews:

Decent [Posted on 2005-02-25]
TurboTax State installed without any problems on my Mac, running 10.3.8. The program was free after rebate and I received my rebate promptly from Intuit. The program is decent, although it does not do much. PA taxes aren't that complicated to being with. One complaint is that the program dumped me into a PA Schedule C instead of asking whether I want a PA Schedule C or a PA Schedule C-F. I went to forms and created a schedule C-F, then went back to the interview, and my schedule C-F was there. This procedure would not be obvious to someone who was not already very familiar with this program.

I am not sure why someone would want to pay $14.95 for the State e-filing. There is no rebate for the state filing. So when you file your taxes electronically, make sure you select Federal only, then print out your state tax return and mail it in.

Filing in multiple states [Posted on 2005-03-06]
As other reviewers have said, this is a single-state CD. If you have to file in more than 1 state, don't make the mistake like I did of buying a CD for each state. You have to buy 1 for your primary state and then download additional states from the "Download State" section within the federal CD. Either that or download from the intuit website. Really annoying! I have always had good luck with turbotax but this is disappointing. Now I have to try to return my (opened) 2nd state CD.

Worked As Advertised For Me [Posted on 2005-03-13]
I have used TurboTax products since 1995, with the exception of trying TaxCut last year, which was a disaster. The TurboTax State product had no difficulty quickly and accurately completing tax returns for my state (Minnesota) after finishing my federal return.

As some other reviewers have correctly noted, the name of the product ("Multi-State") is somewhat deceptive, in that you get to choose one state return to file; if you have to file for more than one state you have to pay for additional state downloads. This is the primary reason I gave the product four stars: functionally it was easy to use and intuitive, and I had no problems of any sort with it (I have Windows XP running on a 2003 vintage computer).

This product isn't perfect, but it does a good job, and is enormously superior to TaxCut in every way.

Turbotax Failed [Posted on 2005-03-21]
Don't believe the rating of one. A minus 5 would have been more appropriate. After six years of being a faithful Turbotax user, the changes they have made in 2004 are convincing me never to use their product again - even if I could. After purchasing the downloadable version it failed to unzip. Three hours on the phone with representatives in India did not solve the problem. Finally I got them to send me a CD, which seemed to install but hung up on the question "Select a tax return type" that offered zero choices and no pull-down. I can't believe they would release a product that seems designed to frustrate their customers!!!

Terrible software and even worse support [Posted on 2005-04-11]
TurboTax is buggy and the support is terrible! You cannot update your state information after the initial review without manually editing the tax forms. If the field involves computations, you must do these manually after changing it. If you try to re-run the interview, it just brings you to the "finish" screen. I talked to four different people from TurboTax support about this. They say it's a known bug and they have no plans to fix it. If I wanted to manually edit to forms, I wouldn't have purchased this software! If you make changes to the federal, TurboTax state isn't necessarily updated. I received the following ridiculous suggestions from support: clear your cookies (I'm not using the web version); delete this file, but make sure you empty the recycling bin (what??); go to forms and click delete form (there is no delete option). I don't know where they get these ideas, but support isn't helpful when you know more than they do!

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