Umax Astra 2100U Flatbed USB Scanner (PC/Mac)

List Price: $77.84

Features:

• 600 x 1,200 dpi, 36-bit color scanning
• USB interface
• Black-and-white and color copying
• Creates calendars, cards, flyers
• PC and Mac compatible

Accessories:
Targus PAUH212U 7 Port USB 2.0 Hub	Targus PAUH217U 4 Port Ultra Mini USB 2.0 Hub	Belkin F3U134-10 USB Extension Cable (10-Feet)	Monster Cable MP AV600 Power Protector	Monster PC700 Computer PowerCenter¿ with Surge Protection

Customer Reviews:

Don't Bother with UMAX [Posted on 2003-08-20]
I have used UMAX scanners since 1996 (the 1220S and 2100U) and had fairly good luck with them until recently. UMAX customer support has always been pretty much non-existent but their scanners had a good following so one could always find a solution to their screwy driver problems if one looked around on the web. With the advent of Windows XP however, you might as well throw your UMAX gear away. Their parallel port scanners are not supported at all and the SCSI and USB scanners are supported only if you buy the new drivers at a cost of [money amount]. What is worse is that the XP drivers that they sell you don't work at all. Don't get sucked in!! UMAX is trying to rip you off by selling you driver software that won't install and they do not provide any useful support once you paid the money.

disappointed [Posted on 2003-09-01]
Initially my scanner worked quite fine and I was pleased with it...however, every time I signed out of it, it gave me an error message. I had removed the software on my computer and went to re=load it all....when i did my scanner Umax cd....it froze my computer up....I had no where to go for help. The place I bought my computer said " you must have a UMAX" and so you'll have to put in your "start up" cd. They said to contact You for help and you could give me an on-line down load to get my scanner to work again (since the cd is no good). I still don't know where to contact you...so I'm trying this and hope you read this and give me some information. I guess there's no use in having this scanner when it won't work with this cd. HELP

Umax 2100u and Windows XP [Posted on 2003-11-21]
I bought one of these about 3 years ago and it has given good service, running on Windows 98.

I now have windows XP and as other reviews have said, the software provided with the product does not work at all with XP. However, the critisism in some of the reviews above is not up to date. I have loaded updated software from the Umax site, which was free and works fine with XP. In fact it appears identical in use with the software initially provided.

I still think this is a good scanner, although it is a bit dated and bulky by today's standards.

RA

Better then expected ! [Posted on 2004-06-26]
I purchased the Astra 2100U ,mostly because the price point for a 32 bit scanner was hard to beat. A little nervous on how it would perform ,however I was pleasantly surprised. I ended up removing all of the software bundled with this product except the VistScan software and the Adobe PhotoShop Home Edition 3.0. I like the ease of use on the copy utility, and use it often. FYI ,I have a P3 750 256M.B.SDRAM O/S WinMe , Iam using ver3.53U of the vistascan software, those having probs and are running WinMe or WinXP can download ver3.55 , I have'nt had any probe so Iam sticking with the originial ver off the installation CD ! If like me you dont use a scanner often,and cant justify spending alot on one ,this is the way to go ! When I frist recieved the scanner I noticed some smugges on the under side of the glass, UMAX support replied quickly to my concerns about this and supplied directions for opening up the case and cleaning the glass top and bottom. I also was concerned because I accidently had the scanner light on all night ,they said if the bulb was to burn out they would replace it!

Faulty, faulty, faulty [Posted on 2006-05-01]
Seven years ago my mother bought me an iMac because my old computer too out of date for the computer applications I needed to use for school. Being a huge fan of iMacs, I was estatic with joy, and to make things better I received a free digital camera and a scanner with the computer. I thought this would make my work as an artist so much easier. However, this year I realized that out of the four machines just mentioned, the only one that still works is my old computer. As it turned out, my mother bought me an iMac during the 2 year period that Apple's iMac design had a serious fault in it. I don't know specifically what it was, but I do know that many many people had failed hard drive after failed hard drive, which was the same case as mine. (My computer died right after the 16 month warrenty died.) Next the digital camera, which actually was very good and lasted until just last year) died. This was also due to a fault in the design, which many users experienced; however, I considered myself lucky since mine lasted 5 years longer than the usual life span and managed to take well over 2000 pictures with it. Lastly, my scanner (which is no doubt what you are reading this for ^_^) has broken several times within the past 6 months, the most recent time being today, which why I felt the need to give it a review for the sake of future possible buyers.

First off, the software for this scanner is horrible. It does not work on XP, and while it did work on OSX, it would randomly decide to stop working here and there. Now I finally have software that allows it to work on XP (dled off the net), but now the scanner has stopped working, which brings us to my next point.

This scanner is not made for dependibility. It will randomly stop working and start working again.

I do not recommend this scanner at all.

Oh, and by the way the buttons have never worked.

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