Uniden TRU8885-2 5.8 GHz Digital Cordless Phone with Dual Handsets and Answering System

List Price: $199.99

Features:

• 5.8 GHz digital signal; handset and base speakerphones
• Multi-user expandable to 10 handsets, 2 included
• Digital answering machine, 12 minutes record time
• Caller ID/call waiting compatible
• 200 caller ID/phone directory memory locations

Accessories:

Home Phone Tunes HPT001 Ringboxx

Customer Reviews:

Customer (lack of) service hung up on me. [Posted on 2007-11-12]
The buttons on this phone cease working within 2 years. If you call customer service within the appointed time, you'll get a remanufactured handset. When I missed the deadline on the third failed handset (yes, the buttons failed on 3 separate handsets), I was told they couldn't help me. When 3 handsets have the exact same problem, the problem seems obviously to be in the construction of the product. The customer (lack of) service induhvidual acutlly hung up on me (I was not yelling or swearing, but I was emphatically displeased), and higher ups offered no help with the phone, even after that grossly inappropriate customer service response. When this product works, it has superior sound. Unfortunately, a phone on which all of the buttons have failed within two years on every handset I have owned and for which they might only provide refurbished replacements is not worth my time. I'll never buy Uniden again, because of the lack of reliability and the lack of customer service.

Recommended [Posted on 2008-01-04]
I've had this phone system for quite some time now and I am still as happy with it as the day I bought it. The signal is strong and clear all around my house (and even next door). The features are plenty and work well. The batteries seem to last forever even after a year or two. If you need more handsets than 2 there are other packages available.

Great, when it's working. [Posted on 2008-02-27]
The Uniden 8885-2 (two handset configuration) is one in a series of phone sets we've had over the years. This one is loaded with features and has a great range from the base compared to others we've had. Fact is, we were completely satisfied until we had owned it about a year and a half. Since that time first one then the other of the handsets has intermittently failed to respond to any of the buttons on the handset. It will be a paperweight like that for a time, maybe a day, then next time you try it it's working again. Naturally, that's not OK if you find out it won't work when it's ringing. We've replaced it now with a Panasonic.

Before we gave up I contacted tech support 3 times trying to see if there was a fix. There wasn't. And they thought it about right that the phone lasted less than 2 years. Not much pride in those folks.

Nice Phone [Posted on 2008-03-12]
Good phone. Only complaint is phone book doesn't auto sync with all phones in the network. Only a problem if you use multiple phones like me. I love distinctive ring tones based on caller ID. You can set certain ring tones to different numbers. Major upgrade from my old Panasonic phone.

Uniden TRU8885-2 [Posted on 2008-03-29]
We're ready to throw this system into the trash. When someone calls us, if one of us picks up the phone, we cannot call the other to pick up their receiver. It just says "line-in-use" On some occasions it works and can we both talk, but more often it won't let other handsets join the conversation. I certainly hope there is a way to bypass this feature, because if there isn't, we'll have to just junk the whole system which has six handsets. I have tried the instructions on "call transfer" and that is a complete joke. All the other handsets then say "out of range" even if they are lined up right by the base unit. If two people want to get on the line at once to chat, it seldom works, short of going through the trouble of setting up a conference call. Our old system didn't have this problem.

Kenneth Potter, Valley Cottage, NY

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