V.92 USB Mini Ext Modem

List Price: $59.99 Discount Price: $47.49

Features:

• Sold Individually

Customer Reviews:

V.92 USB Mini Ext Modem need major improvement for faxing function [Posted on 2007-08-14]
I love its nice compact style and design. I need it for my desktop because I want to use it to receive and to send with my Win XP Pro Fax software. However, it did not work properly with MS Win XP Pro Fax software at all. It could send fax 3 out of 10 successfully, but could not receive fax 10 out of 10, error message - receiving incomplete from Win XP Pro Fax software. I tried to use my HP Lap top modem running Win XP Pro to test the same source of my faxes and I received the same faxes fine. Called Zoom support to resolve the issue. They said they do not support 3rd party software, MS Win XP Pro Fax shipped with the OS. They suggested me to install their free and supported Communicate Lite software released 2002 for faxing. I installed it and got the error message "Error getting device capabilities."
Spending too much time to configure this product which was supposed to work right out of the box, but it wasn't, I ran out of my patience and returned the product.
The bottom line is that Zoom should have tested its product with MS Win XP native Fax software thoroughly and fix the bugs before releasing it. Otherwise, it is a tough sale for Zoom. I hope Zoom will fix this bug soon.

Zoom V.92 USb Modem [Posted on 2007-10-23]
Works well with Samsung Q1 Ultra Mobile PC for dial up access to the internet. No problems whatsoever

Great for most newer distributions of Linux [Posted on 2007-11-25]
This is a great product for folks who need to use a dial-up connection on their Linux OS laptop that does not have a built in serial port (for use with a more conventional external modem.) Yes, I know that there are open source Winmodem drivers out there - if you know what you are doing, and really feel like being a super-nerd. But I gave up on that effort in frustration. This USB modem works great and is easy to set up.

There is only one problem: you have to be using a Linux kernel of 2.6.19 or higher. Therefore, my Red Hat Enterprise Linux 5.0 (kernel 2.6.18-xx) will not run the modem software. However, I tried Fedora 7 and it works great! Ubuntu, is another matter. (Using Ubuntu 7.04 "Feisty Fawn")The modem installs and dials up the ISP fine, but the Ubuntu networking software drops the connection within seconds. This is a bug that has existed in Ubuntu for several releases and nobody cares to fix it. I guess all those Ubuntu fanboys are more interested in playing their DVDs than supporting older hardware. So if you have Ubuntu or any other 'buntu, this modem may not work for you. All other distros with a 2.6.19 or greater kernel should be fine.

The tech support for this modem was very helpful when I contacted them.

I don't know how this modem works with Windows. I don't need it when using Windows, anyway.

Works as advertised [Posted on 2008-04-21]
I bought this modem for travel because my Dell XPS M1330 notebook, like most newer computers, does not have a built-in modem anymore. I am running Windows Vista and encountered no problems setting it up and connecting. I did not try out the fax function so I cannot comment on that. Hardware-wise, I really like that this modem is very small, light-weight (thus portable) and does not need a separate power supply - this makes it perfect for taking it on the road.

One note: The packaging kind of suggests that the software is included. While there is fax/telephony software that comes with the modem, it is a trial version only.

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