Visioneer OneTouch 9420 USB

List Price: $169.99 Discount Price: $119.00

Features:

• scanner with slide & negative adapter
• Create a DVD SlideShow
• Convert photos and documents to digital files
• Restore images with included photo restoration softw
• 48-bit Color, 4800 x 9600 dpi, USB 2.0 Hi-Speed Interface

Customer Reviews:

Scan it if you can [Posted on 2007-06-26]
I have used many scanners before. This one is slow and it is not user friendly. I bought it to scan in slides and negatives. It will scan them but it does only 3 at a time and then you have to break that down into scanning them one at a time. The software is confusing and the help files are not much better.

Keeps breaking [Posted on 2007-09-18]
I purchsaed this scanner on line and it worked for 6 months. then I got vertical ines on my pictures. After loading and unloading the drivers and software 10 times and receiving a replacement unit from Visioneer, it still has lines. I even tried it on another computer with no luck. Its software problem is either so imbetted that it can't be removed or another unit is just bad. I have always had good luck with visioneer in the past, but I have given up on this one.

you get what you pay for.... [Posted on 2007-09-22]
I had the 9020 version so I decided to get the upgrade. All the features are nice, but I'm getting lines whenever I set the scan at anything higher than 100 dpi. The scan bar stops and starts instead of having a continuous scan. I'm trying to find if it has patch or someway to repair it, as I think I've read it does. I'll give an update if I do.

EDIT 12/17/07: I've since discovered that the main reasons I was having problems with this scanner is that the computer had trouble accessing the scanner information due to a slow processor speed. If you have a computer without adequate processing speed, the scanner bar will actually stop until this information has been sent. This actually takes only a split second, but it's long enough to form lines on your image. If you have the misfortune of using a computer that is inadequate, the scanner will refuse to work and give false error messgaes.

CONCLUSION: This is a great scanner as long as you let it work on the level it was intended. If you do buy this product, make sure your computer is reasonable new (within 2 years old or updated).

BE CAREFUL [Posted on 2007-10-16]
Be VERY careful when purchasing anything from Visioneer. I own a visioneer One Touch 9220, and just learned they have NO intention of providing a driver for VISTA. Not only that, I had to PAY to learn that. Their corporate greed exceeds belief. If you think you might, someday in the future, be upgrading your computer, I would have to suggest buying some other scanner

BAD IDEA [Posted on 2008-05-09]
I am soooo sorry I purchased this scanner. All it did was totally mess up my Dell system. I had to hire a computer technician to undo all the damage and hidden files, and drivers that this item came with. I've used Visioneer before, with no problem. This one was a lemon. Oh, I almost forgot to mention the scanning light could not be recalibrated.

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