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Will Creator Deluxe | List Price: $29.95 Discount Price: $24.50

| Platform: Windows XP, Windows Vista, Windows 98, Windows 2000, Windows Me Brand: Avanquest Binding: CD-ROM Release Date: 2007-05-03
Features: - Estate Planning Companion
- 230+ contracts, documents, letters & worksheets - valid in all 50 States
- Simple, intuitive interview process
- Keyword search
- Personal Document Creation Wizard
WillCreato [Posted on 2008-01-27] This is a great software package, well structured, and easy to use. The instructions and actions are clearly described for people who do not have legal background and experience. It is definitely worthy to install and keep in a family's PC, and for sure, the members will use it once a while.
Will Creator Deluxe [Posted on 2008-03-03] Haven't used for very long but found the software extremely easy to use.
I was able to draw up several documents (wills, POA's, etc..) for my parents in about 1 hour. The program not only creates the documents from answering questions but also gives you pertinant legal information on each question to help you answer it appropriatly.
There are so many documents to choose from and I look forward to having access to them as needed.
Only downside I can see, so far,is that state laws may change and you have to pay a fee if you want online help.
YOU HAVE BEEN WARNED [Posted on 2008-04-03] I realize that my review is not about this product, but I think it is relevant to potential purchasers of Avanquest products. I do not know anything about this particular program, but have had considerable difficulty with Avanquest as detailed below.
I purchased My Ultimate Organizer 7.0 via download and subsequent key.
I am not making this up - the product displayed a message in Serbo-Croatian telling me the key had expired.
Four hours later with Technical Support and the problem is still not resolved (despite erasing the program, reinstalling, trying different keys, searching the Windows Registry, etc). It takes a full hour on hold to get a technical support representative and at the conclusion of the last session, I was told to contact Customer Service for a CD copy in the hopes that that would resolve the issue. Now Customer Service tells me Technical Support must send me the copy, although Technical Support says otherwise. I am out $30 for a program that is at this point, totally useless, and left adrift by Avanquest who has my money and refuses to help me.
I would purchase Avanquest products with extreme caution. If you have a Technical Support issue, you will have to wait a minimum of 60 minutes on hold (no 800 number), and then get fairly substandard service after that.
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