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Write-once DVD-R Disc | List Price: $9.95 Discount Price: $3.84

| Brand: Panasonic Binding: Electronics
Features: - 4.7GB/120 minutes storage capacity
Passable Disc, Terrible Panasonic Customer Service [Posted on 2006-10-23] In my opinion:
I own a ton of Panasonic equipment, most recently a DVD recorder. I was using Sony DVD-Rs with no problems, but, being a Panasonic person, I figured Panasonic must be better.
In order to save a few bucks, I joined the Panasonic Club at the Panasonic website, and ordered a spindle of these same type DVD-Rs. I did this on 9/20/06.
I made several phone calls and emails to find out where my discs were, and, believe it or not, nobody at Panasonic could tell me why they hadn't been shipped. Then, I was promised that they did ship, but I never got them. After being talked into placing a duplicate order by a Panasonic Rep, I didn't get that order either.
I finally received one order on 10/16/06. They were so poorly packaged that the holder was broken. Now, I finally had my discs. Guess what? They were only 1-8x speed (the Sony discs were 1-16x speed), and my thermal label printer wouldn't print on them because of the finish. I had been assured that I could print on them with a thermal printer.
I did burn a couple of movies, and they worked, but I saw nothing special that I can report.
It gets worse: I logged into my Panasonic Club account, and saw two charges I hadn't made: one for $10,017 and one for $915. I fell off the back of my chair. To this day nobody has called me, but I managed to get some email responses, and I was told I would have to watch my credit card - that's just what I need!
You know, sometimes you buy a brand and think great things about how wonderful a Company it is, and then one day you have some dealings and realize how wrong you were.
I'm going back to Sony, and let me tell you, Amazon Customer Service blows away just about every company I've dealt with (sorry about the preposition). I should have bought on Amazon.
Passable Disc, Terrible Panasonic Customer Service [Posted on 2006-10-23] In my opinion:
I own a ton of Panasonic equipment, most recently a DVD recorder. I was using Sony DVD-Rs with no problems, but, being a Panasonic person, I figured Panasonic must be better.
In order to save a few bucks, I joined the Panasonic Club at the Panasonic website, and ordered a spindle of these same type DVD-Rs. I did this on 9/20/06.
I made several phone calls and emails to find out where my discs were, and, believe it or not, nobody at Panasonic could tell me why they hadn't been shipped. Then, I was promised that they did ship, but I never got them. After being talked into placing a duplicate order by a Panasonic Rep, I didn't get that order either.
I finally received one order on 10/16/06. They were so poorly packaged that the holder was broken. Now, I finally had my discs. Guess what? They were only 1-8x speed (the Sony discs were 1-16x speed), and my thermal label printer wouldn't print on them because of the finish. I had been assured that I could print on them with a thermal printer.
I did burn a couple of movies, and they worked, but I saw nothing special that I can report.
It gets worse: I logged into my Panasonic Club account, and saw two charges I hadn't made: one for $10,017 and one for $915. I fell off the back of my chair. To this day nobody has called me, but I managed to get some email responses, and i was told I would have to watch my credit card - that's just what I need!
You know, sometimes you buy a brand and think great things about how wonderful a Company it is, and then one day you have some dealings and realize how wrong you were.
I'm going back to Sony, and let me tell you, Amazon Customer Service blows away just about every company I've dealt with (sorry about the preposition). I should have bought on Amazon.
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