Zoom EXT ADSL MODEM W/USB FOR WIN ( 5510-00-00 B )

List Price: $39.99 Discount Price: $32.42

Features:

• Zoom ADSL USB Modem 5510B - DSL modem - external - USB - ADSL
• ZOOM TELEPHONICS

Customer Reviews:

Zoom Modem Review [Posted on 2007-06-19]
This modem was defective because it made my brand new laptop computer unresponsive. I had to call my computer manufacturer for help. With the technician's assistance, my computer's Windows operating system was restored.

Does what it's supposed to [Posted on 2007-07-05]
The only reason I didn't give this 5 stars was because I wasn't thinking when I ordered it and didn't realize that I would have issues with connecting to the wireless network. I had to plug this directly into the main computer, and I haven't had time to figure out if I'm going to be able to share the connection. Since this is USB connection, you can't just plug into a router.

Had I thought about it, I would have bought the model with the integrated router.

GETTING IT DONE [Posted on 2007-07-12]
I never used it as Quest phone service had hidden charges for high speed so I never hooked it up for service. I can say that if Amazon has to use UPS again though then I would not order anything from them as UPS makes sure that I am the last one to receive the shipment for the day and although I had two day shipping it was on the third day of the work week that I got it at 7:00PM. I called Amazon several times about UPS but they said that they could not ship FedX.

TECH Support  [Posted on 2007-07-31]
Best not to buy from this company. The Tech Support phone numbers are not for this company they are private homes and they are getting very annoyed at getting calls for Zoom Tech support.

Zoom EXT ADSL Modem [Posted on 2007-10-25]
I could not get this product to work with my DSL service. I also had difficulty getting support with their customer sevice number - on hold for 10 minutes and then go to voicemail, then don't hear from them for 3 days.

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