magicJack: PC to Phone Jack

List Price: $79.99 Discount Price: $38.95

Features:

• Local/long distance/international calling
• magicJack is free for first year
• Each magicJack includes a free phone number to receive call from anyone in the world
• Free outbound local and long distance calls

Customer Reviews:

A serious scam [Posted on 2008-03-23]
The magicJack is a serious Scam , I am here to inform the public about this scam , this product does not work as simple as shown on tv.There is many more steps to install setup created a account and when you go for tech support you will get a complete group of retards constanty repeating themselves over and over again telling to to keep trying the exact samething . which never works .
I was Lucky and got a full refund for everything from a very good store on amazon . These people are rip off artist and should be jailed as such.

Great Gadget... Need More Area Codes [Posted on 2008-04-10]
This truly beats Skype..You really don't need to buy a special made skype phone. U don't have to hook up your house phone unless u want to have the convenience of bein away from ur CPU .Even then ,U can switch between Magic Jack software app phone and your house phone..The Only problems are the area codes (which I hear are expanding)This will help locals from bein charged Long Distance if they call your MJ # although u can make calls to anywhere in tha U.S and Canada ..It helps to plug MJ into a powered USB. Be sure to have a good supply of ram or limit what u do On the CPU while talking..
Great product..I truly don't know why it's gettin a beat down out tha box.
I think it's gonna win tha race ,though.

MagicJack has the best service for the cost [Posted on 2008-04-28]
I've had MagicJack since mid February and it runs well on my PC and MacBook. Very simple installation process and the call quality is best of the VoIP lot and I've used Skype, Gizmo, and various ATA and USB Dongle services/hardware products. Customer Service is terrible but third party unofficial support is growing nicely.

Nobody can touch this quality of service and extensive feature set for $20 or less per year. I just bought another 3 years of service after my two month evaluation. It works well with GrandCentral also.

MJ is sensitive to telephone sets so be prepared to try several if you can't get an inbound call completed successfully. Use Google to find more help if MJ's FAQ files are not helpful before you use the very poor text chat off-shore tech support service.

Magic Jack no good if you're on a Macintosh [Posted on 2008-05-08]
I purchased magic jack over a month ago for my Mac Pro as the site claims compatibility. I rec'd the product just fine after a few days but when I plugged it in it wouldn't work. The instructions had no info about use w/macintosh and when things didn't work I checked the mfgr website.

To their credit they have a magic fix online but it didn't work for me. The only support is a live chat option and the person I spoke with kept trying to send me PC exe files no matter how many times I said I was on a mac. After about an hour the person was finally able to locate some files for mac which I installed and got it working. I should not have had to spend hours getting something to work that claims compatibility and help operators should be aware of supported systems.

I've had magic jack working (sort of) for a few weeks now and ALL callers complain of bad static not the clear calls the site promises. I have business class DSL and the latest mac hardware.

Today I initiated a chat session to try and get the static problem fixed once and for all and after being connected and receiving notice that I was online with someone I just got a message asking how they could help and after typing the issue I was put on ignore for 10 minutes (connection was active). I initiated another session and some excerpts are below. Keep in mind this is one month after buying a product that is supposed mac compatible.

Chat InformationPlease wait for a site operator to respond.

Chat InformationYou are now chatting with 'Jenny'

Jenny: Hello, how may I help you?

Bryan: i need to speak to someone familiar with mac

Jenny: Bryan, you are using Mac right?

Bryan: yes

Bryan: mac pro 8gb ram, terrabytes of drive space

Bryan: EVERY person i call complains of static although i usually don't hear on my end

Jenny: Bryan, my apologies we don't have fixes for Mac user's as of the moment.

Bryan: when is it coming, you advertise for mac and i'm using your product for business.

Jenny: We will update our website soon for Mac compatibility as our engineer's are working into this now.

Bryan: i've had your product over a month, how much longer. advertising a product and then not providing the proper tools to use it on a supposed supported platform is not good.

Jenny: I sincerely apologize for the inconvenience that caused you Bryan, but our engineer's are doing their best to make this availabloe soon.

Bryan: you should take down mac compatibility until your problem is solved. intentionally selling a product you know has problems on a platform causes huge problems for your users. i've spent hours troubleshooting, had customer compaints and more as a result of your product. posting that there are known issues lets people decide for themselves before a purchase. i'll have no choice but share my experiences so others don't face the problem.

Jenny: Thank you for the information Bryan. Your concern will be forwarded to the right department.

Jenny: Is there anything else I may help you with today?

Bryan: no, thank you.

New Technology - Very Quirky [Posted on 2008-05-13]
I'm a sucker for a new gadget. And I'm sorry to say I paid for the 5 year service up front. By the time I got it I had invested about $100.00 for the whole thing and 5 years of use.

The thing did setup pretty quickly except the special code that is supposed to "upgrade" my Magicjack to the 5 year program does not seem to work. I'll check it again tomorrow to see if it ever updated to my account.

It appears to work with my MacBook and with a PC. However, it does not seem to get enough power from the MacBook USB ports to cause the phone I plug in to RING. The PC I used has more power I guess to the USB ports.

I am concerned about problems mentioned where USB ports have been fried by this device.

One nice thing about this technology, if they ever clean it up a bit and fix the quality sound and delay issues, is that you can take it from place to place. Reset the 911 location and it's like having your home phone where ever you go.

Biggest problem is it's new and kind of klinky. You might want to stick with SKYPE for a while while this tech works itself out some...

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