pcAnywhere 11.0 Host & Remote

List Price: $199.99 Discount Price: $94.95

Features:

• Quickly resolves helpdesk and server support problems
• Remote utilities: Regedit, Task Manager, Command Prompt, and NT Event Log
• Work uninterrupted while files transfer in the background
• Easy-to-use, graphical user interface provides consistent navigation
• Queue up multiple files and DOS commands with new Command Queue

Customer Reviews:

Step backward from 10.5 [Posted on 2003-07-11]
I regret spending the money for the "upgrade" from 10.5. PcA 11 no longer shows time remaining for file transfer, nor does it show transfer speed. It hangs, giving a "Cannot create directory" message for no discernable reason, where there was no problem with 10.5 If 11 has some advantages, I find nothing that does me any good. It has a different interface, but I don't see that as either better or worse. I'm going to remove it and go back to 10.5.

I regret upgrading [Posted on 2004-03-31]
I upgraded several systems from 10.5 to 11.0 and have found that the new version does not work nearly as well as the old version. My biggest complaint is that in cases where the host computer has a dynamically updating screen, the remote computer may not receive updates at all making it look as if the host computer is either stuck or is still processing something when it has in fact finished.

There is an interface change that added a navigation panel to the left of the remote display that oftentimes makes the entire window too large thereby forcing me to scroll through windows that I didn't have to scroll through using the old version. The addition of the 'Remote Management' tools would be helpful if they worked properly. The command line tool very often didn't respond properly at all, making it not worth attempting to use when I can just open a command window through the remote window.

I am going to have to go through the extra work of uninstalling 11.0 and reinstalling 10.5 on several systems. Very disappointing!

Clunky Upgrade [Posted on 2004-04-10]
There is a definite downturn with this new release- screen draws are noticeably slower and simply starting the application takes longer. The new interface has the task-based side bar found in newer applications, but it adds no benefit while robbing me of valuable screen space - the old toolbar at the top was much better. I applaud Symantec's fixing odd behaviors (non-invasive, such as strange 'quick' popups to handle internal routines, etc), and I appreciate their attempt at making the user experience more consistent and smooth, which they did, but the overall value of the product has dropped. For the core features I use (connect, control, end session) the performance has dropped- and I have no need for the new features. I'll be selling this on ebay... right after I go back to the odd but faster 10.5.

Upgrade from 10.5 to 11.0 was BAD choice; no updates [Posted on 2005-04-14]
I am a systems integrator and have been supplying clients with PC Anywhere for several years for remotely monitoring chemical and industrial processes. This involves animated HMI software and it has always worked fine. When using ver.11.0.1, I have found that the animations will not automatically update when the host and remote are connected over a local network connection using fixed IP addresses. The same software works fine over a dial-up connection. I called their tech. support and received absolutely no satisfaction. I guess it's back to 10.5 till something better comes along.

good product but TERRIBLE SUPPORT [Posted on 2005-07-29]
Hi,

This is an excellent product but the support is terrible. I tried calling the company and was on hold for more than an hour but no one picked up. I've heard others have had similar problems.

It's sad because this is a very good product. I'm considering gotmypc.com because I can't answers for how to get this thing thru a router set with one ip address.

THE REAL PROBLEM ISN'T PCANYWHERE, IT'S SYMANTEC. If someone would make a good product and provide good tech support, they could put SYMANTEC out of business... I've had a similar experience when I sought help for NORTON ANTIVIRUS.

Well that's all for now...

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